Call Center Customer Service - Insurance Finding & Filing

Employer Industry: Insurance Recovery Services Why consider this job opportunity... - Salary up to $13.00 hourly - Tiered bonus system based on team accomplishments, with bonuses of up to $205 - Comprehensive benefits package, including matched 401K and paid time off - Supportive work environment that emphasizes community engagement and volunteer opportunities - Recognition as a 2023 Top Workplace by The Oklahoman What to Expect (Job Responsibilities): - Handle inbound calls for insurance filing and route callers to the appropriate team member - Utilize the Beyond system to cross-reference insurance information on repeat damagers - Enter and update insurance information accurately in the Beyond system - Engage in extensive phone usage to file claims and determine appropriate claim codes - Assist supervisors and team members with tasks as requested What is Required (Qualifications): - High school diploma or equivalent required - Minimum of 1 year of insurance experience preferred, but not mandatory - Extensive phone skills and ability to interact positively with customers - Basic knowledge of Microsoft Excel and intermediate knowledge of Microsoft Outlook and Word - Strong attention to detail and ability to work independently with minimal supervision How to Stand Out (Preferred Qualifications): - Previous experience in a customer service role within the insurance industry - Familiarity with claims analysis and reporting processes - Proven track record of punctuality and excellent attendance #InsuranceRecovery #CustomerService #RemoteWork #CareerGrowth #TopWorkplace At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!