Customer Service Representative - Medical Billing
CompMed is a Multi-State | Multi-Specialty Medical Billing Company headquartered along the banks of the Ohio River, directly across from Downtown Cincinnati, OH. We have over 150 employees nationwide, and we are continuously growing due to new clientele. A Customer Service Representative at CompMed is in a remote call center and is responsible for answering incoming phone calls from patients... attorneys, guarantors, etc. Representatives will assist the caller with any questions or concerns they may have. Representatives may be responsible for, but not limited to, processing payment on an open bill via credit card, setting up payment plans, collect updated or missing insurance information, answering questions on a bill, explaining reasoning for an insurance denial. Off the phone duties could include processing mail returns, locating and attaching notes/authorizations to claims, and mailing invoices. Variety of shifts are offered Monday-Friday. The phone hours are 9-4 so an employee schedule can be between 7:30-4 through 9-5:30 EST. CompMed is currently offering a 4 1/2-day and 4-day workweek as well to eligible employees after 90 days of service. CompMed offers competitive compensation and benefits including health, dental, vision, accident, STD, LTD, and life insurance; paid time off; paid holidays; free on-site gym for local employees; and a 401k program with a company match. Experience is welcomed but not required - on the job training is provided with every position regardless of experience levels.
Qualifications
Required: Time management Communication skills Multitasking skills Punctuality Attention to detail Problem solving skills Positive team player Adapt quickly to change Proficient typing/computer skills High School Diploma or GED Job Type: Full-time Pay: From $16.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level: No experience needed Shift: 8 hour shift Weekly day range: Monday to Friday Work setting: Call center Remote Work Location: Remote Apply Job!