$23/hr. REMOTE Medical Call Center Manager
Description !!HIRING NOW FOR OCTOBER START DATE!! Lead, Inspire, and Drive Success! We?re seeking a dynamic Call Center Manager to oversee operations, motivate teams, and ensure top-notch customer experiences. If you?re a results-driven leader ready to make an impact, this is the opportunity!! !!APPLY TODAY!! Position Details: REMOTE Medical Call Center Manager... Pay: $23/hr. Training & After Training Schedule: 8/hr. Shift M-F between the hours od 8am-9pm EST. ? All Equipment Will Be Shipped To Your Home*** Job Details ? Assist the Call Center Supervisor with driving performance metrics for all team members ? Manage daily attendance for the team ? Handle escalated customer issues and provide effective resolutions. ? At times may lead morning huddles and shift end huddles ? Analyze advanced metrics on agents daily stats ? Manage weekly reports on team and agent level performance Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS CALL CENTER LEADERSHIP EXPERIENCE ? Previous experience as a team leader in a Call Center or similar role. ? Excellent leadership and communication skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in call center software and CRM systems. For Immediate Consideration Please email an up-to-date resume to [email protected] and mention "CC Lead" in the email subject line. Apply Now Applicant Privacy Policy Apply Job!