[Remote] Business Development Representative

Note: The job is a remote job and is open to candidates in USA. Europa Eyewear is one of the largest independent designers and manufacturers of eyewear frames in the United States. They are seeking a Business Development Representative responsible for driving revenue growth, supporting existing accounts, and developing new customer relationships through various sales efforts.

Responsibilities

• Meet or exceed monthly, quarterly, and annual sales targets through proactive outbound and inbound sales efforts
• Identify opportunities to grow existing accounts through reorders, new product launches, and assortment expansion
• Qualify and convert inbound leads and re-engage dormant or underperforming accounts
• Conduct regular outbound sales calls via phone and video to review inventory, present product offerings, and promote programs and incentives
• Perform in-person sales visits in vacant territories as needed to support growth, retention, or critical customer needs
• Serve as a primary point of contact for assigned accounts, providing timely, professional, and solution-oriented support
• Maintain and strengthen relationships with existing customers to prevent disruption during territory vacancies
• Ensure high levels of customer satisfaction by proactively addressing issues, resolving concerns, and coordinating internal support
• Identify growth opportunities within assigned territories and develop targeted strategies to capitalize on them
• Conduct regular phone and video outreach to nurture relationships and maintain brand presence
• Provide product education, virtual trainings, and merchandising guidance to customers
• Prospect and develop new accounts within assigned markets using phone, email, and digital tools
• Support territory coverage by partnering with field sales representatives as needed
• Maintain a strong understanding of customer needs, buying patterns, and competitive landscape
• Partner with Regional Sales Managers to support recruiting efforts in vacant territories, including market insight and customer context
• Assist with onboarding and orientation of new hires to ensure a smooth transition of accounts when territories are filled
• Prepare detailed territory handoffs, including account history, opportunities, and relationship status
• Ensure accounts are informed of new products, promotions, and programs
• Support merchandising initiatives by advising on product placement, POP materials, and assortment optimization
• Maintain accurate and up-to-date records of customer interactions, sales activity, and opportunities
• Track pipeline performance and provide regular updates and insights to sales leadership
• Monitor, track, and analyze sales performance metrics for vacant territory accounts
• Provide regular updates and insights to Sales Leadership on pipeline health, risks, and opportunities
• Support continuous improvement of vacant territory coverage strategies and processes
• Represent the company’s brands professionally in all customer interactions
• Support trade shows, trunk shows, and virtual events as needed

Skills

• 2+ years of sales, inside sales or related experience with a proven track record of results
• Ability to carry sample bags weighing at least 25 lbs
• Strong written and verbal communication skills
• Proven ability to build relationships and influence purchasing decisions
• Strong organizational and time-management skills with attention to detail
• Critical thinking skills with the ability to anticipate challenges and propose solutions
• Effective presentation and virtual training skills
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Valid driver's license and eligibility to work in the U.S

Benefits

• Comprehensive benefits package including medical, dental, vision, FSA and HSA Spending accounts
• 401k plan with company match.

Company Overview