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[Remote] Software Engineer, GTM

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Parloa is a company dedicated to transforming customer experiences through agentic AI. The Software Engineer, GTM will design and build systems, tools, and workflows that enhance the Go-To-Market operations, collaborating closely with various teams to create impactful solutions.

Responsibilities

  • Build and own internal systems that power how Parloa’s GTM organization operates end to end, from lead flow through customer expansion
  • Translate GTM strategy and business problems into scalable technical solutions, including custom tools, workflows, and system architectures
  • Design and develop AI-powered workflows that improve efficiency, decision-making, and execution across the entire GTM motion
  • Rapidly prototype new ideas using AI-assisted development, validate impact, and evolve successful solutions into production-grade systems
  • Identify bottlenecks, inefficiencies, and manual processes across the GTM lifecycle and replace them with automated, reliable systems
  • Build and maintain integrations across core GTM systems using APIs, webhooks, and data pipelines to ensure consistent and accurate data flow
  • Own the quality, scalability, and maintainability of the systems you build, balancing speed of execution with long-term reliability
  • Partner directly with GTM and company leadership to prioritize, scope, and deliver high-impact initiatives
  • Enable GTM teams to operate more independently by building tools that are intuitive, accessible, and well-documented for non-technical users

Skills

  • Experience building and maintaining high-quality software systems or applications, with the ability to work across the stack and take solutions from prototype to production
  • Deep experience with AI-native development workflows, including regular use of tools such as Claude, Cursor, or Codex
  • Strong proficiency in TypeScript or JavaScript and Python
  • Experience building and integrating systems using APIs, MCP, CLI tools, webhooks, and OAuth
  • Ability to operate effectively in ambiguous environments, defining problems as well as solving them without detailed specifications
  • Strong communication skills with the ability to work closely with non-technical stakeholders and translate technical solutions into business value
  • Ability to move quickly while maintaining high standards for reliability, scalability, and code quality
  • Strong understanding of version control and CI/CD practices, including Git workflows, branching strategies, and automated testing and deployment pipelines such as GitHub Actions
  • Experience working with CRM systems, project management tools, or BI platforms in a production environment
  • Experience building browser extensions or developer productivity tools
  • Active contributions to open-source AI tooling or developer communities
  • Experience with containerization technologies such as Docker or Kubernetes for packaging and deployment

Benefits

  • Performance-based variable component
  • Equity package

Company Overview

  • Parloa is an AI agent management platform that supports contact centers in automating and enhancing customer interactions. It was founded in 2018, and is headquartered in Berlin, Berlin, DEU, with a workforce of 201-500 employees. Its website is https://parloa.com.
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