[Remote] Account Manager (Enterprise)

Note: The job is a remote job and is open to candidates in USA. Billtrust is a leader in B2B accounts receivable workflow and payment software, providing AI-powered solutions to enhance customer satisfaction and efficiency. They are seeking an experienced Enterprise Account Manager to manage and expand relationships with mid-market and corporate customers, driving revenue growth through upsell and cross-sell opportunities in their SaaS solutions.

Responsibilities

• Manage and grow relationships within an assigned portfolio of corporate accounts, driving expansion and increased product adoption across departments and locations
• Lead strategic conversations with senior stakeholders in Finance, IT, and Procurement to align Billtrust solutions with initiatives like process automation, cost savings, and improved cash flow
• Deliver impactful product presentations and demos that reflect the customer’s industry, pain points, and growth plans
• Partner closely with Customer Success, Implementation, Product, and Marketing to ensure value realization and exceptional service
• Develop and execute account plans that align Billtrust capabilities to customer goals and evolving business needs
• Understand the customer’s operational environment, including their ERP systems, workflows, and reporting requirements
• Share customer insights with internal teams to help inform product strategy and service delivery enhancements
• Support contract renewals and lead commercial discussions, including procurement coordination and negotiation of deal terms

Skills

• 6-8+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industry
• Proven ability to exceed targets by identifying and closing upsell opportunities and driving product expansion
• Experience selling SaaS platforms into corporate environments with deal sizes typically in the $50K–$250K ARR range
• Strong communication and presentation skills, with the ability to influence senior functional leaders
• Experience developing account strategies and leading cross-functional coordination to drive long-term growth
• Ability to thrive in a fast-paced, team-oriented, and performance-driven culture
• Willingness to travel up to 20% for customer meetings and presentations
• Familiarity with AR, payments, or financial software and workflows is preferred
• Familiarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms is a plus
• Proficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as Salesforce

Benefits

• Comprehensive health coverage
• Competitive retirement
• Generous PTO and parental leave
• Flexible work options
• Meaningful investment in your professional development
• Equity, commissions, or other variable performance-related bonuses (if qualified)

Company Overview