[Remote] Strategic Account Manager, Senior- Supply Chain

Note: The job is a remote job and is open to candidates in USA. Infor is a global leader in business cloud software products, and they are seeking a Strategic Account Manager to drive revenue growth across a portfolio of enterprise Logistics Service Providers. This role will involve account expansion, ecosystem engagement, and cross-functional leadership to ensure customer satisfaction and value.

Responsibilities

• Own strategic LSP accounts with full responsibility for expansion, retention, and revenue growth
• Develop and execute account plans focused on increasing adoption, cross-sell, and upsell
• Build multi-level relationships across business, technical, and executive stakeholders
• Build revenue growth driven by both LSP expansion and downstream customer adoption
• Facilitate product adoption and measurable business value across the install base
• Facilitate and manage cross-functional execution to ensure a seamless customer experience
• Maintain high-frequency engagement with both LSPs and key downstream customers
• Lead QBRs/EBRs focused on performance, KPIs, and growth opportunities
• Deliver ROI-driven business cases leveraging value engineering and benchmarking
• Align solutions to customer supply chain strategies and transformation initiatives while driving contract and relationship renewals

Skills

• Experience working in SaaS sales
• Experience with logistics service providers in a sales capacity
• Experience delivering presentations to all levels of an organization
• Ability to travel 50%+
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future
• Experience working with ERP systems
• Project management experience
• Experience working with MEDDPIC

Company Overview