[Remote] Controller (Strategic Finance & Operations) – Worldwide Remote

Note: The job is a remote job and is open to candidates in USA. HelpGrid is a performance-driven growth partner for eCommerce brands in the health and wellness space. They are seeking a Controller to take full ownership of financial clarity, reporting integrity, and business insight across the company, acting as the financial operator and providing actionable insights for leadership.

Responsibilities

• Review and validate monthly financial statements prepared by the centralized finance team
• Ensure revenue, commissions, and operational costs are accurately categorized and aligned with business reality
• Maintain full confidence in the integrity, accuracy, and consistency of financial data
• Own and improve the month-end close process, driving efficiency, speed, and accuracy
• Identify discrepancies, inconsistencies, and unusual financial trends, and drive resolution proactively
• Build and continuously improve financial reporting structures for leadership
• Analyze profitability across services, clients, and business verticals
• Provide clear insights into revenue drivers, cost structure, and operational margins
• Ensure reporting evolves alongside company growth and increasing complexity
• Partner closely with the CEO and leadership team to provide actionable financial insights
• Translate accounting data into clear explanations of business performance and key drivers
• Help leadership understand what changed, why it changed, and what actions to take
• Act as a trusted advisor, providing recommendations and constructively challenging assumptions when needed
• Ensure financial insights lead to clear, actionable decisions, not just reporting
• Assess and improve financial workflows, reporting systems, and data structures
• Build or redesign financial processes to increase clarity, scalability, and reliability
• Introduce automation and tools to reduce manual work and improve accuracy
• Partner cross-functionally to improve financial visibility across the organization
• Work closely with the centralized finance team responsible for accounting operations
• Review financial statements and reconciliations to ensure accuracy and completeness
• Provide guidance on financial structure, categorization, and reporting improvements
• Ensure accounting outputs align with operational reality
• Act as the primary financial owner for HelpGrid within the broader organization

Skills

• 7+ years of experience in accounting, finance, or financial operations
• Strong understanding of financial reporting, revenue recognition, and cost structures
• Proven ability to own and improve month-end close and reporting processes
• Strong analytical skills with the ability to interpret and clearly explain financial data
• Advanced Excel / Google Sheets proficiency
• Experience operating in a fast-paced, high-growth environments with high expectations for speed, accuracy, and accountability
• Ability to trace financial outputs back to source data and validate accuracy
• Experience in variable cost environments (e.g., e-commerce, performance-driven businesses)
• Background combining accounting + FP&A / operational finance
• Experience working directly with CEOs or senior leadership
• Track record of building or redesigning financial processes from the ground up
• Exposure to multi-entity or international structures

Company Overview