HR Business Partner (Customer Site Operations)

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need As the HR Business Partner, you will serve as a strategic advisor to leaders & managers within assigned business functions (Customer Site Operations and Project Execution), aligning HR initiatives with business objectives. This role requires up to 70% travel to our customer sites and offices. In this role, you will build strong relationships with leaders & managers, provide expert coaching, manage employee relations, contribute to organizational design, and assist in the development and implementation of internal practices, processes, and policies. This position partners across the HR function to deliver value-added service to leaders, managers, and employees throughout the employee lifecycle. You will work with various HR partners, including Business Partners, COEs, and HR Systems & Operations to execute existing and new HR solutions that support the business’ growth plans. This position reports to the Director, HR Business Partner. What we do The Human Resources organization is responsible for recruitment, administration, compensation, benefits, training & development, performance management, and employee relations. What you’ll do Partners with leaders and managers to understand team objectives and help them deploy actionable plans to drive results Supports organizational design initiatives to enable organizational performance, optimize structure, roles, and responsibilities for maximum efficiency and effectiveness Partner with business leaders to translate data insights into effective HR strategies and initiatives to influence the decision-making process Provides ongoing performance management guidance (i.e., coach, counsel, develop, discipline) to managers at different organizational levels Manages and resolves complex employee relations issues. Conducts effective, objective, thorough investigations Works closely with managers and employees to navigate conflict, improve work relationships, build morale, and increase productivity and retention Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance Collaborate with HR partners to ensure high employee data quality, analyze metrics, recognize trends, and implement necessary interventions (e.g., programs and policies) Partner with the HR teams to support recruiting, onboarding, engagement, learning, performance, talent, and rewards processes and programs Leads and participates in projects and completes other responsibilities as assigned What you’ll need Bachelor’s degree in Business, Human Resources Management, or a related field Minimum 8 years’ experience in an HRBP role supporting multiple client groups; transferable experience may be considered High business consulting skills and HR acumen, including advanced problem-solving, critical thinking, and the initiative and ability to influence and partner across organizational levels to drive impact Strong knowledge of federal and state employment laws; global experience a plus Extensive performance management and employee relations experience Demonstrated change management and organizational capabilities Excellent communication (written and verbal), interpersonal, and presentation skills Experience with Workday and MS Suite with an emphasis on intermediate to advanced Excel, PowerPoint, and Teams skills This role is remote, with frequent travel to business sites. To support travel demands, candidates with a centrally located home base (e.g., Chicago or Dallas) are preferred Our Environment Up to 70% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for the use of a company credit card and managing expenses on a bi-weekly basis. #LI-TN1 #LI-NN1 #LI-Remote About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com. We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $125,000.00 - $171,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits. Apply To This Job