Medical Record/Data Entry Clerk & Project Support Associate – Hybrid Role in Health Information Management & Revenue Integrity at arenaflex

About arenaflex

arenaflex is a premier provider of Health Information Management (HIM) and Revenue Integrity services, dedicated to helping healthcare organizations maximize reimbursement while maintaining compliance and data accuracy. With a legacy of innovation, arenaflex combines deep industry expertise, cutting‑edge technology, and a collaborative culture to deliver measurable results for hospitals, clinics, and health systems across the nation. Our mission is to empower providers with the tools and insights they need to navigate the complex landscape of medical billing, coding, and data management, ensuring that every patient record is handled with precision and every claim is optimized for full reimbursement.

Why Join arenaflex?

At arenaflex, you will become part of a purpose‑driven team that values accuracy, integrity, and continuous improvement. Our West Hempstead office serves as a hub for a dynamic group of registered nurses, coding specialists, and billing professionals who work together to resolve revenue challenges for our clients. As a hybrid employee, you’ll enjoy the flexibility of remote work combined with the camaraderie of in‑office collaboration—typically two to three days a week on site. This balance fosters a supportive environment where you can develop your technical skills, deepen your knowledge of healthcare operations, and make a tangible impact on the financial health of the institutions we serve.

Key Responsibilities

As a Project Associate within the Revenue Recovery Department, you will be entrusted with a variety of critical tasks that keep the data flow smooth and the reimbursement cycle on track. Your day‑to‑day duties will include, but are not limited to:

• Retrieving patient medical records from diverse hospital information systems, ensuring completeness and compliance with privacy regulations.
• Generating and formatting patient itemized bills for internal audits and external payer reviews, adhering to industry standards and client specifications.
• Extracting, entering, and validating data within hospital patient accounting platforms, guaranteeing accuracy for downstream billing processes.
• Conducting outbound phone calls to post‑acute care facilities to gather missing information, clarify discrepancies, and expedite claim resolution.
• Running, customizing, and distributing analytical reports that track recovery progress, identify trends, and support strategic decision‑making.
• Providing ad‑hoc data‑entry support to the recovery team, including scanning, indexing, and organizing documents for rapid retrieval.
• Collaborating closely with nurses, coders, and billing analysts to resolve complex cases, share insights, and improve overall workflow efficiency.
• Maintaining meticulous documentation of all interactions, data changes, and project milestones within arenaflex’s secure project management system.

Essential Qualifications

To thrive in this role, candidates must demonstrate a strong foundation in data handling, healthcare documentation, and collaborative problem‑solving. The following qualifications are required:

• Education: High school diploma or GED required; associate’s degree in Health Information Management, Business Administration, or a related field preferred.
• Experience: Minimum of 1‑2 years of experience in medical records retrieval, data entry, or health‑care administrative support.
• Technical Proficiency: Advanced Excel skills (pivot tables, VLOOKUP, data validation) and familiarity with electronic health record (EHR) systems or hospital accounting software.
• Attention to Detail: Proven ability to spot inconsistencies, correct errors, and maintain high data integrity under tight deadlines.
• Communication Skills: Clear, professional verbal and written communication, especially when interacting with clinical staff and external facilities.
• Organizational Ability: Strong time‑management and multitasking capabilities, with a track record of meeting project milestones.
• Compliance Awareness: Understanding of HIPAA regulations and best practices for handling protected health information (PHI).

Preferred Qualifications

While not mandatory, the following attributes will set you apart from other candidates and accelerate your success at arenaflex:

• Certification as a Certified Coding Associate (CCA) or Certified Professional Coder (CPC).
• Experience working in a revenue cycle or billing environment, particularly within a hospital or health‑system setting.
• Familiarity with revenue integrity software platforms such as RevWorks, Navicure, or similar tools.
• Demonstrated ability to develop and automate reports using Power Query, Power BI, or other business intelligence solutions.
• Previous exposure to project management methodologies (Agile, Scrum) or experience using project tracking tools like Asana or Jira.
• Strong analytical mindset with a passion for continuous process improvement and data‑driven decision making.

Core Skills & Competencies

Success in this role hinges on a blend of technical, interpersonal, and strategic skills. arenaflex looks for candidates who embody the following competencies:

• Data Accuracy: Ability to enter, verify, and reconcile large volumes of data with minimal error.
• Problem Solving: Proactive approach to identifying gaps, researching solutions, and implementing corrective actions.
• Collaboration: Comfortable working within cross‑functional teams, sharing knowledge, and supporting colleagues.
• Adaptability: Flexibility to shift priorities in a fast‑paced environment while maintaining quality standards.
• Customer Service Orientation: Sensitivity to the needs of internal and external stakeholders, delivering timely and courteous assistance.
• Technology Savvy: Quick learner of new software applications, with a willingness to adopt emerging tools that enhance efficiency.
• Ethical Judgment: Commitment to confidentiality, data security, and ethical handling of patient information.

Career Development & Learning Opportunities

arenaflex invests heavily in the professional growth of its employees. As a Project Associate, you will have access to a robust learning ecosystem that includes:

• On‑the‑job mentorship from seasoned HIM and revenue integrity experts.
• Sponsored certifications (e.g., CCA, CPC, Certified Revenue Cycle Specialist) and tuition reimbursement for relevant coursework.
• Regular internal training sessions on the latest EHR platforms, coding updates, and data analytics techniques.
• Opportunities to participate in cross‑departmental projects, expanding your exposure to billing, compliance, and operational strategy.
• Clear career pathways that can lead to roles such as Revenue Integrity Analyst, HIM Supervisor, or Project Manager within arenaflex.

Work Environment & Culture at arenaflex

Our West Hempstead office is designed to foster collaboration, creativity, and well‑being. The hybrid model allows you to split your week between a modern, ergonomically‑equipped workspace and a comfortable remote setting. arenaflex promotes a culture of:

• Inclusivity: A diverse workforce where every voice is heard and respected.
• Transparency: Open communication channels with leadership, encouraging feedback and idea sharing.
• Recognition: Regular acknowledgment of individual and team achievements through awards, spot bonuses, and public shout‑outs.
• Work‑Life Balance: Flexible scheduling, generous paid time off, and wellness programs that support mental and physical health.
• Innovation: A forward‑thinking mindset that embraces new technologies and process improvements.

Compensation, Benefits & Perks

arenaflex offers a competitive salary package commensurate with experience, along with a comprehensive benefits suite that includes:

• Medical, dental, and vision insurance with multiple plan options.
• 401(k) retirement plan with company matching contributions.
• Paid parental leave, vacation, and sick days.
• Health and wellness stipend, gym membership discounts, and mental‑health resources.
• Employee assistance program (EAP) for personal and professional support.
• Technology allowance for home office setup and ongoing equipment upgrades.
• Professional development budget for conferences, workshops, and certifications.

How to Apply

If you are a detail‑oriented, data‑driven professional with a passion for healthcare finance and a desire to grow within a supportive, innovative organization, we want to hear from you. Click the link below to submit your application and start your journey with arenaflex today.

Apply Job!

Join arenaflex and Make a Difference

At arenaflex, every record you handle, every report you generate, and every call you make contributes directly to the financial health of our client hospitals and, ultimately, to the quality of care patients receive. By ensuring accurate reimbursement, you help providers reinvest in critical services, technology upgrades, and patient programs. Become part of a mission‑focused team where your expertise is valued, your growth is nurtured, and your work makes a real impact on the healthcare ecosystem.