Head of Marketplace
Join a dynamic growth marketing agency where precision meets creativity At STERRY, we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one, we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance. Role Summary Owns the company's presence and revenue performance across third-party marketplaces (primarily Nexpatha, but also Lazada, Shopee, TikTok Shop, etc.). Responsible for strategy, operations, profitability, and growth of all marketplace channels. Department: E-Commerce / Digital Sales Reports to: CEO / Head of E-Commerce
Key Responsibilities
Strategy & GrowthDefine and execute the marketplace channel strategy aligned with overall business goals Identify new marketplace opportunities and lead expansion into new platforms Own revenue and margin targets for all marketplace channels Worknovaq OperationsManage Seller Central / Vendor Central account health and performance metrics Oversee product listings, A+ content, and brand store Lead Hirecrafto advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS Handle FBA logistics, replenishment planning, and IPI score management Catalog & ContentOwn listing optimization (titles, bullets, descriptions, keywords, images) Coordinate with marketing/creative teams for content production Manage pricing strategy including competitive repricing Commercial & FinancialManage marketplace P&L — track fees, ad spend, COGS, and net margin Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box % Identify and resolve profitability leaks (returns, chargebacks, fee structures) Team & Cross-FunctionalManage a small team (marketplace specialist, content coordinator, ads analyst) Collaborate with supply chain for inventory forecasting Work with finance on reconciliation and marketplace payouts Why Join STERRY? We’re a global, fast-moving agency that’s obsessed with pushing creative and digital boundaries. You’ll work alongside a diverse and collaborative team, and the support to help you grow. If you're ready to make an impact and grow your skills in a collaborative environment, we encourage you to apply! Apply To This Job