[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. Kunai, part of the PwC Network, builds full-stack technology solutions for financial services. They are seeking a Program Manager to oversee governance, operational readiness, and communication between two merging organizations, ensuring alignment and risk management throughout the integration process.

Responsibilities

• Define and run the integration governance model: decision rights, escalation paths, RAID log, status rhythms
• Connect workstreams (pre-app, marketing channels, ops, tech) so nothing falls through the seams between organizations
• Proactively identify operational and compliance risks unique to a new-to-acquirer use case
• Track issues across org boundaries and drive resolution before they block the program
• Know when to escalate and to whom
• Spot gaps before they become misalignments
• Maintain a consistent narrative across both organizations at multiple levels from working teams to senior stakeholders
• Ask the inconvenient questions early
• Own the operational readiness framework for account opening, loan servicing, and ops handoffs
• Work with finance and ops partners to ensure the model runs sustainably post-integration
• Understand system dependencies, integration points, and the downstream ops implications of architectural decisions

Skills

• Experience managing complex, multi-party integration programs at large financial services firms
• Background in banking operations, including account opening, loan processing, or similar
• Demonstrated ops and/or risk management orientation (not just delivery tracking)
• Enough technical literacy to hold architecture conversations and understand dependency chains
• Exceptional organizational skills, including comfortable running multiple workstreams simultaneously
• Comfortable navigating ambiguity; able to create structure where none exists
• Bachelor's Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required
• Prior experience in a merger/acquisition integration context
• Personal loans product knowledge including originations, pre-app, marketing channel integrations
• Finance business partnering exposure (budgets, resource tracking, reporting)
• Track record building governance frameworks from scratch, not just inheriting them

Benefits

• Competitive compensation
• Professional development opportunities
• Flexible work arrangements

Company Overview