[Remote] Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. EG4 Electronics is seeking a Technical Program Manager for their Grid Services API Platform. This role involves technical ownership of API integrations, overseeing program operations, and ensuring compliance with industry standards while managing partner relationships.

Responsibilities

• Own the technical architecture and development of the Grid Services API Platform, ensuring robust scalability and reliability
• Drive partner onboarding and integration efforts, coordinating technical requirements, process documentation, and timelines for utility and aggregator partners
• Direct the transition of legacy integrations to modern API and EMS platforms, fostering seamless migration and operational continuity
• Oversee the development and maintenance of backend services for the virtual power plant, emphasizing high availability and publisher/subscriber architecture
• Lead the programs with cross-functional teams—including Software, Firmware, Operations, and Customer Success—to execute grid service programs and deliver on feature roadmaps
• Establish and optimize processes for partner integration, program activation, and operational excellence
• Facilitate technical and business communication between internal teams and external stakeholders, translating complex concepts for utility executives and partners
• Ensure full technical compliance with industry standards, including CSIP / IEEE 2030.5, OpenADR , and SunSpec Alliance recommendations
• Oversee telemetry standards, ensuring granular interval data collection (kW, kWh, SOC) for precise grid services and Measurement & Verification (M&V)
• Maintain rigorous cybersecurity and data handling protocols to meet utility and ISO/RTO regulated program requirements
• Own the triage process for partner issues and bugs, identifying and resolving root causes for underperformance or anomalies in dispatch events
• Monitor integration health and latency to maintain a 99% performance reliability rate across all active VPP programs
• Identify operational risks and implement technical solutions to prevent 'dual-dispatch' conflicts and ensure program integrity
• Track program performance and support continual improvement initiatives to optimize reliability and partner satisfaction
• All other duties assigned

Skills

• Bachelor's or Master's degree in Computer Science, Engineering, Energy Systems, or related field
• 5+ years owning large cross-team technical initiatives, with proven program management experience and a strong understanding of the Software Development Lifecycle (SDLC)
• Proficiency in backend technologies (Python, RestAPI, FastAPI, Java) and SQL databases
• Experience with cloud infrastructure (AWS), infrastructure as code (Terraform, AWS CDK), and grid integration tools
• Demonstrated experience in VPP/DER integration, SCADA, or grid software platforms
• Familiarity with the electric power industry and wholesale electricity markets is highly desirable
• Skilled in process building, partner onboarding, and program operations within technical environments
• Exceptional ability to convey complex technical concepts to business stakeholders and utility executives; strong collaborative skills
• This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+ lbs, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations

Company Overview

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