[Remote] Cash Application & Accounts Receivable Reconciliation Specialist - Fully Remote

Note: The job is a remote job and is open to candidates in USA. Russell Tobin is supporting a confidential, high-growth technology client in hiring a highly detail-oriented Cash Application & Accounts Receivable Reconciliation Specialist to join their Finance team on a 12-month W2 contract basis. This role is focused on processing high-volume customer payments, applying cash across multiple payment channels, reconciling customer accounts, and ensuring the accuracy of accounts receivable records.

Responsibilities

• Process customer payments received through multiple channels, including ACH, wire transfer, credit card, and check, with a high degree of accuracy and timeliness
• Apply cash to open invoices in the ERP system by matching payments to the appropriate customer accounts and invoices
• Research and resolve payment discrepancies, partial payments, overpayments, and unapplied cash within defined timelines
• Investigate payment exceptions and work with banking partners to resolve payment processing issues
• Coordinate with customers to clarify payment intent when payment references are unclear or incomplete
• Maintain detailed documentation of payment applications and exception handling within the ERP system
• Perform detailed account-by-account reconciliations between the ERP system and external sources, including bank statements, payment processors, and customer statements
• Investigate and resolve variances between account balances, applying corrections and adjustments as appropriate
• Reconcile subsidiary ledgers to general ledger accounts on a monthly basis
• Identify and resolve outstanding items, aging exceptions, and reconciling differences
• Support month-end and quarter-end close activities by completing reconciliations on schedule
• Document reconciliation findings and maintain audit trails for compliance purposes
• Research and resolve billing disputes related to payment application or account discrepancies
• Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation
• Investigate root causes of recurring payment and application errors
• Provide recommendations to reduce payment discrepancies and improve first-time accuracy
• Prepare daily and weekly cash application and payment reconciliation reports
• Generate exception reports identifying unapplied cash, unmatched payments, and reconciliation discrepancies
• Analyze payment application trends and metrics to identify opportunities for process improvement
• Provide ad hoc analysis on aging, payment patterns, and account status as requested by management
• Support cash forecasting efforts by providing accurate cash application data and reconciliation insights
• Serve as a power user of the ERP system for cash application and account reconciliation workflows
• Identify system configuration and process optimization opportunities to improve efficiency
• Support implementation of cash application automation tools and collections platforms
• Participate in training, documentation, and process improvement initiatives

Skills

• 4+ years of experience in accounts receivable, cash application, payment processing, or account reconciliation
• Experience in a fast-growth SaaS, technology, or high-volume transaction environment strongly preferred
• Advanced Microsoft Excel skills, including VLOOKUP, INDEX/MATCH, pivot tables, and data analysis
• Demonstrated expertise in payment reconciliation and account reconciliation processes
• Strong experience with ERP systems such as Workday, NetSuite, SAP, or similar, particularly within cash application and receivables modules
• Exceptional attention to detail with the ability to maintain accuracy while processing high transaction volumes
• Strong analytical and problem-solving skills, with the ability to investigate complex discrepancies and resolve root causes
• Experience with multiple payment channels and payment processing platforms
• Knowledge of accounting principles and month-end/quarter-end close processes
• Ability to work independently, prioritize effectively, and manage multiple deadlines in a fast-paced environment
• Bachelor's degree in Accounting, Finance, or a related field
• CPA, CMA, or pursuit of an accounting certification
• Experience in B2B SaaS or technology companies
• Experience with cash application automation platforms such as Tesorio, HighRadius, Stuut, or similar
• Experience with banking systems and payment API integrations
• Experience working in a high-growth or hypergrowth environment
• Knowledge of SOX compliance and internal control requirements

Benefits

• Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans)
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
• 401(k)-retirement savings
• Life & disability insurance
• An employee assistance program
• Legal support
• Auto, home insurance
• Pet insurance
• Employee discounts with preferred vendors

Company Overview