[Remote] Manager, Live Content, US/Canada

Note: The job is a remote job and is open to candidates in USA. AVIXA is a global organization that celebrates diversity and is seeking a Manager, Live Content for the US/Canada region. This role involves leading the strategy, planning, and delivery of the paid conference program, ensuring content aligns with audience needs and organizational goals.

Responsibilities

• Lead content strategy and planning for the conference program by owning the content roadmap, annual planning cycle, and success metrics. Partner with the Show Director and Live Content leadership to align positioning, target audiences, KPIs, and long-term growth objectives
• Manage the integration and evolution of an acquired conference program into AVIXA/InfoComm, including assessing inherited assets, aligning editorial standards and workflows, and refining formats to meet organizational strategy and audience expectations
• Own the speaker and content partner ecosystem for the conference program, including speaker recruitment and management, content partner relationships, Call for Presenters execution, reviewer recruitment and training, and effective use of speaker and content management systems
• Leverage industry input, audience research, trend analysis, and performance data to refine topics, formats, and messaging. Establish and manage content advisory groups as appropriate
• Monitor and analyze content performance (e.g., registration, attendance, session ratings, engagement, and conversion where available) and translate insights into actionable improvements to program design, themes, and formats
• Provide content leadership for attendee experience and sponsorship alignment by supplying content input for audience value propositions, session formats, and sponsorship packaging, ensuring offerings support Sales and Marketing strategies while maintaining editorial integrity and audience value
• Serve as a strategic content advisor to internal and external stakeholders by shaping program narratives, learning objectives, and key messaging that ensure audience needs are clearly reflected in session and program design
• Partner cross-functionally to ensure content is positioned, promoted, monetized, and delivered effectively, collaborating with Sales on sponsorship alignment, Marketing and Communications on promotion and messaging, and Event Operations on session delivery and onsite execution
• Support content-led growth initiatives by ideating and developing supplemental editorial projects such as webinars, live streams, or other extensions that expand reach and engagement beyond the core program
• Partner with Event Operations to enable effective delivery of education programs, defining session delivery requirements and ensuring operational readiness across floorplans, A/V needs, staffing models, speaker workflows, rehearsals, and onsite execution plans
• Serve as the primary point of accountability for conference program content status, risks, milestones, and decisions, keeping internal stakeholders aligned and informed throughout the planning and execution lifecycle
• Represent the organization externally at select industry and association events to strengthen thought leadership, partnerships, and the speaker pipeline. Approximately 15% travel is expected, including 7–10 days in June for the annual InfoComm Exposition

Skills

• Minimum of 5 years of experience in B2B conference or program management, including content strategy, speaker management, and live content delivery in partnership with operations and production teams
• Proven ability to lead complex, cross-functional programs through influence, clear decision-making, and stakeholder alignment, including collaboration with external partners and newly integrated teams
• Strong strategic and critical thinking skills, with the ability to assess situations, identify solutions, and drive accountable outcomes aligned with organizational goals
• Existing understanding or ability to rapidly develop expertise in the AV market, supported by an active learning mindset and ongoing industry engagement
• Excellent project management and organizational skills, with the ability to manage multiple workstreams, deadlines, and dependencies in a fast-paced environment
• Well-developed business acumen, including the ability to prioritize objectives, evaluate trade-offs, and solve complex business problems
• Professional adaptability and resilience, with experience anticipating challenges, adjusting to changing priorities, and developing contingency plans
• Strong interpersonal and communication skills, including the ability to clearly articulate ideas, shape messaging, and build trusted relationships with internal and external stakeholders
• Demonstrated ability to influence without authority, working effectively across teams with diverse priorities to deliver shared outcomes
• Comfort with budget inputs, basic financial tracking, and vendor or contractor oversight in support of program delivery
• Ability to serve as a professional representative of AVIXA, both internally and externally, in industry, partner, and stakeholder settings
• Advanced proficiency with Zoom and Microsoft Office Suite
• Experience in a technology-related field is desirable but not required

Benefits

• Eligible for full benefits
• Manager level annual incentive bonus program
• Generous PTO and holiday time off
• Flexible working hours
• Option for a Compressed Work Week (i.e. every other Friday off)
• Comprehensive medical, dental, and vision benefits
• Company-paid life insurance and disability
• 401(k) plan with company matching
• Learning and career development opportunities
• Education assistance

Company Overview