[Remote] Associate Regional Business Consultant

Note: The job is a remote job and is open to candidates in USA. Kafene is revolutionizing the lease-to-own space, making flexible lease-to-own accessible to everyone. The Associate Regional Business Consultant is an entry-level Account Management role focused on merchant onboarding, in-store execution, and driving early program adoption across a defined territory.

Responsibilities

• Merchant Relationship Management: Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport
• Onboarding and Training: Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding
• In-Store Execution: Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion
• Performance Monitoring: Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans
• CRM Discipline: Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records
• Collaboration and Field Alignment: Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies

Skills

• Ability to work in a field-based environment under structured leadership oversight
• 1-2 years of experience in retail, sales, or customer-facing roles
• Valid driver's license and reliable transportation
• Experience in retail, lease-to-own, or consumer financing environments is a huge plus, but not required
• Familiarity with CRM tools such as HubSpot or Map My Customers
• Prior field sales or account support experience

Benefits

• OTE up to $85,000 annually.
• Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
• Retirement Benefits: Begin planning for your future from day one with our 401 (k) plan.
• Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.

Company Overview