[Remote] Manager, Operations Program Management

Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, which enables organizations to harness IoT data for improved operations. The role involves managing a team of Operations Program Managers to ensure successful operational launches of hardware products, coordinating cross-functional efforts, and driving decisions impacting product cost and quality.

Responsibilities

• Lead a global Operations Program Management team based in North America and Asia to develop and launch new hardware products
• Own end-to-end operational execution of hardware product manufacturing from concept through mass production and sustained volume
• Serve as the primary operations liaison, aligning and communicating across Engineering, Product, Supply Chain, Manufacturing, and other cross-functional teams
• Develop comprehensive program plans, manage schedules, budgets, and proactively mitigate risks to ensure on-time and on-cost delivery
• Define and execute manufacturing strategies, collaborating with internal teams and external partners for factory readiness, capacity, and process development
• Drive cost reduction initiatives and ensure robust quality standards are met throughout the product lifecycle
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Skills

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or Manufacturing preferred), Supply Chain Management, or a related technical field. A master's degree (MBA or MS) is a plus
• 7+ years of progressive experience in Operations Program Management, NPI, or related roles within a hardware manufacturing environment
• Minimum 3 years managing a team of at least 4 individuals
• Proven track record of successfully launching multiple complex hardware products from concept to high-volume production and strong understanding of hardware development lifecycles and manufacturing processes
• Expert-level proficiency in program/project management methodologies and tools (e.g., Confluence/JIRA). PMP certification is a plus
• Exceptional leadership, communication, and interpersonal skills with the ability to influence and align diverse cross-functional teams
• Highly analytical with a strong ability to identify problems, analyze data, and develop effective solutions in a fast-paced, ambiguous environment
• Experience working with global manufacturing partners and supply chains. Willingness to travel internationally as required (up to 20%)
• Meticulous attention to detail and a commitment to operational excellence
• Familiarity with PLM (Product Lifecycle Management) systems
• Experience in dash camera, gateway, or telematics products is a plus

Benefits

• Initial RSU grant with no vesting cliff
• Ongoing refresh opportunities tied to performance, subject to plan terms and conditions
• Performance-based bonus/variable pay
• Equity (for eligible roles)
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans
• Flexible working model
• Offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements
• Reasonable accommodations throughout the recruiting process

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