[Remote] Assessments & Integrations Program Manager

Note: The job is a remote job and is open to candidates in USA. Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. They are seeking a Manager of Assessments responsible for leading the execution and continuous improvement of the assessment lifecycle, ensuring high-quality outcomes through effective project management and cross-functional collaboration.

Responsibilities

• Maintain and distribute Assessment project calendar and Assessment pipeline calendar
• Create organized files and directories
• Create, maintain, and update Assessment documents
• Review receipt of requested documents, including assessing whether documents received met specifications
• Review assigned Assessment document sections and revise formatting, content, punctuation to comply with standard formatting and value-added content
• Coordinate internal team Kick-off call
• Schedule recurring internal calls for assessment planning and status check-in
• Communicate travel and logistic coordination with Assessment team members, and client, if needed
• Assist with coordination, distribution, and reconciliation/validation of Assessment templates
• Schedule and coordinate daily rounding meetings with internal assessment team
• Assist Director with establishing client onsite meeting times, location and audience, and coordination with Sales and senior administrative staff teams
• Coordinate site visit logistics such as meals and events
• Assist with compilation of client facing deliverables, including preliminary key observations and potential compliance items
• Assist Director and AVP with the reconciliation of the final deliverable documents
• Assist Director and AVP with compilation of the Final Executive Summary presentation and coordination with the assessment team
• Oversee the compilation of final deliverables for distribution to the client executive team after the assessment readout
• Ensure assessment deliverables meet established quality, consistency, and branding standards
• Lead post-assessment retrospectives and lessons-learned reviews; integrate findings into updated templates, workflows, and SOPs
• Identify recurring risks, inefficiencies, or quality gaps and drive improvements at the system and process level

Skills

• Working knowledge of acute and physician revenue cycle processes, key performance indicators, and best practices is required
• Incumbent should understand how to calculate key performance indicators (KPI's) and assess current operations against best practices
• Exhibits strong strategic, analytical, project management, communication, and team leadership skills
• Must be detail oriented and like creating reports, graphs, and spreadsheets
• Ability to build and maintain relationships with key internal and external stakeholders
• Communicates effectively while presenting complex information to technical and non-technical audiences
• Demonstrates advanced proficiency in Word, Excel, and PowerPoint
• The ability to facilitate the management of data for more than one project/assessment, as needed
• Provides ideas and recommendations for improving assessment process
• 3 to 5 years experience in healthcare and/or hospital revenue, preferably Acute hospital experience
• 3 to 5 Years People Leadership Experience
• Bachelors Degree, Healthcare Management/Administration or related field, preferred or equivalent experience
• Microsoft Office (Word, Excel, PowerPoint)
• AI
• Visio
• Public Speaking
• Project Management
• Leadership skills
• Customer Service skills
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
• HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire
• Excellent written and verbal communication
• Problem solving skills
• Attention to detail
• Organizational skills
• Demonstrated time management skills

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Company Overview