[Remote] Commercial Finance Manager - Global Commercial & Operations (Eastern Time Zone)

Note: The job is a remote job and is open to candidates in USA. ATG (Auction Technology Group) is consolidating its commercial and operations under a single global organization. They are seeking a Commercial Finance Manager to partner with the COO leadership team, providing financial insights across commercial performance and operational functions, and translating complex financial data into actionable decisions.

Responsibilities

• Own the global commercial financial narrative across A&A and I&C: monthly variance analysis, year-to-go forecast, and strategic performance commentary. Know the drivers cold — retention, lots and items sold, ALV, take rate, VAS attach, commission trends — and be able to explain what's moving and why across segments
• Track seller and buyer retention as the leading indicators of marketplace health. Understand churn drivers and competitive dynamics across segments (including white-label alternatives in I&C), and what it takes to protect and grow the base
• Monitor monetization depth across the portfolio: VAS penetration (atgPay, atgShip), fixed fee trends, and pricing realization. Identify opportunities to expand revenue per customer without increasing churn risk
• Support the COO leadership team on strategic commercial decisions: pricing changes, competitive response, new business investment, and contract renewals for key accounts across both segments
• Partner the operational functions reporting into the COO — sales, account management, customer service, and marketplace operations — providing financial insight on cost-to-serve, productivity, and operational efficiency
• Build and maintain a unified view of cost-to-serve across segments and geographies, identifying where operational investment is paying back and where it isn't
• Support the COO leadership team on operational initiatives: headcount planning, organisational change, service-level economics, and cross-region cost optimization
• Prepare the commercial and operations sections of monthly management reporting, Board packs, and executive performance reviews
• Own the commercial and operations elements of the budget and reforecast process, building bottom-up forecasts with the COO leadership team and stress-testing assumptions across segments and geographies
• Partner with the Director of BI & Reporting and Commercial Analytics team to ensure commercial and operational KPIs (including Salesforce CRM data on customer health) are integrated into the performance dashboards
• Use AI tools (Claude, TextQL) for analysis, forecasting support, and reporting efficiency

Skills

• Qualified accountant (CPA, CIMA, ACA, ACCA) or equivalent, with 4–8 years of commercial finance or FP&A experience
• Experience in a B2B marketplace, SaaS, or platform business is a strong advantage
• Understanding of retention economics, unit economics, and recurring revenue models
• Strong commercial instinct. You understand the numbers and you ask 'so what?' — every time
• Robust stakeholder management at senior leadership level
• Strong financial modeling and forecasting skills
• Ability to build credible bottom-up forecasts and scenario models
• Comfortable working across time zones and geographies
• Genuine enthusiasm for AI and modern finance tools
• Experience partnering combined commercial and operations functions
• Exposure to cost-to-serve / unit economics analysis
• Familiarity with Salesforce/CRM data

Benefits

• Annual performance bonus
• Stock
• Benefits
• Other applicable incentive compensation plans

Company Overview