[Remote] Professional Services Technical Consultant
Note: The job is a remote job and is open to candidates in USA. Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. As a Professional Services Technical Consultant, you will design, develop, maintain, and support account reconciliation and positive pay solutions, collaborating with clients and internal teams to deliver reliable mainframe-based solutions.
Responsibilities
- Develop, modify, and maintain COBOL applications in an IBM z/OS environment supporting ARP/SMS batch and online processing
- Configure and extend ARP/SMS functionality for positive pay reporting, same-day and next-day exception processing, and account reconciliation services
- Customize file layouts, control tables, and reconciliation workflows to meet client business requirements for partial and full deposit reconciliation
- Troubleshoot and resolve production incidents involving ARP/SMS jobs, Customer Information Control System (CICS) transactions, file transfers, and data integrity issues
- Optimize COBOL programs, Job Control Language (JCL), and Database 2 (DB2) or Virtual Storage Access Method (VSAM) access methods to improve online performance and batch efficiency
- Create and maintain technical specifications, runbooks, and workflow documentation to support implementation and ongoing production support
- Collaborate with clients, internal delivery teams, and product stakeholders to define requirements, validate solutions, and support successful delivery
Skills
- 5+ years of experience developing and supporting mainframe applications in an IBM z/OS environment using COBOL, JCL, TSO/ISPF, CICS, and VSAM
- 5+ years of experience working with account reconciliation, positive pay, or treasury management processing in a financial services environment
- 4+ years of experience troubleshooting production incidents, resolving batch and online processing issues, and supporting data integrity in mainframe systems
- Experience configuring and supporting ARP/SMS modules, including positive pay exception reporting, reconciliation cycles, file layouts, and control tables
- Experience using debugging and analysis tools such as Xpediter, InterTest, or similar mainframe diagnostic tools
- Ability to analyze business requirements and translate them into technical solutions for batch and online processing workflows
- Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience
- Experience with additional Fiserv mainframe products such as PEP+
- Experience using Endevor, Changeman, or similar source code management tools
- Exposure to Agile or Information Technology Infrastructure Library (ITIL) processes in a mainframe environment
- Knowledge of check processing lifecycle, positive pay matching logic, and treasury management reconciliation workflows
Benefits
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
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