[Remote] Senior Backend Engineer, AI Team

Note: The job is a remote job and is open to candidates in USA. Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. They are seeking a Senior Software Engineer to join their AI team, focusing on designing a virtual agent to enhance customer support and empower users to make informed financial decisions.

Responsibilities

• Understand Acorns’ mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teams
• Review and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvements
• Contribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to production
• Collaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilities
• Optimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectives

Skills

• Bachelor's or Master's Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field
• 5+ years of total software engineering experience
• 3+ years of experience in artificial intelligence, data science, or machine learning engineering
• 3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or Kubernetes
• Foundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM Agent
• Experience tuning neural networks on custom datasets
• Experience with Huggingface, LangChain, chatbot development
• Proficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, Matplotlib
• Hunger to deliver game-changing products
• Exceptional drive and precision in delivery
• A belief that your work is tied to your life's mission
• Optimistic about the potential of societal change

Benefits

• Competitive salary and stock options
• A comprehensive benefits package for you and your family
• Flexible work location, hours, and paid time off
• 401(k) matching
• Monthly Acorns account contribution & GoHenry account for your family
• Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
• Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
• Roots Leadership Program for Emerging Leaders
• Community week onsite gatherings and various virtual events
• Talented and motivated team members who care deeply about one another, our mission, and our customers.
• The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
• Sign-on bonus
• Equity grants
• Discretionary cash bonus awards
• Medical benefits
• Financial benefits
• 401(k) eligibility
• Various paid time off benefits, such as vacation, sick time, and parental leave

Company Overview