[Remote] Enterprise Account Executive, Managed Solutions
Note: The job is a remote job and is open to candidates in USA. Comcast is a Fortune 50 leader in media and technology, committed to innovation and creating exceptional entertainment experiences. The Enterprise Account Executive will develop sales strategies, drive the acquisition of mid-market and enterprise customers, and deliver sales presentations while ensuring superior customer experiences. This role involves building relationships, managing customer retention, and maintaining accurate sales records.
Responsibilities
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations
- Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
- Actively seeks ways to promote and position the Comcast brand within territory
- Builds relationships and drives alignment and regular communication between key GTM partners
- Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services
- Sells with goals of exceeding departmental financial and unit targets
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
- Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience
- Maintains and builds customer relationship to drive customer retention
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills
- Maintains accurate and quality sales records and prepares sales and activity reports as required
- Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating
- Demonstrates some knowledge of Network Design, SDWAN, and Network Security
- Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent, and punctual attendance
- Must be able to work nights and weekends, variable schedule(s) as necessary
- Other duties and responsibilities as assigned
Skills
- Bachelor's Degree
- 5-7 Years of relevant work experience
- In-depth experience, knowledge, and skills in selling complex solutions
- Excellent verbal and written skills including presenting, persuading, and negotiating
- Knowledge of Network Design, SDWAN, and Network Security
- Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts
- Ability to work nights and weekends, variable schedule(s) as necessary
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent, and punctual attendance
Benefits
- Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
- Comcast provides best-in-class Benefits to eligible employees.
- We provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
- Please visit the compensation and benefits summary on our careers site for more details.
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