Bilingual Hybrid Development Representative (Thai)

Toast is a company that creates technology to help restaurants and local businesses succeed in a digital world. They are seeking a Bilingual Hybrid Development Representative (HDR) who will be responsible for building and qualifying opportunities to drive growth, executing high-volume outreach to prospective businesses, and ensuring smooth transitions to Account Executives.

Responsibilities

• Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points)
• Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform
• Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive
• Learn and execute on various inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role with the ultimate goal of developing into an Account Executive

Skills

• Bilingual Fluency: Must be fluent in Thai and English - able to read, write, and speak
• Career Ambition: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role
• Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection
• Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development
• High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution
• High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers
• Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers
• Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social)
• Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 100+ daily outreach activities
• Previous Sales or Sales Internship experience
• Experience participating in Collegiate Sales Competitions
• Direct experience working in the hospitality or retail industries

Benefits

• Competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs
• Learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality
• Hybrid work model that fosters in-person collaboration while valuing individual needs
• Reasonable accommodations for persons with disabilities to enable them to access the hiring process

Company Overview