Administrative Assistant (18 Month Contract)

Canada Life is a company dedicated to improving the financial, physical, and mental well-being of Canadians. They are seeking an Administrative Assistant responsible for telephone reception and various administrative duties for the Disability Management Services Office.

Responsibilities

• Paying Invoice, manage incoming phone call inquiries received on the department toll-free line
• Open, sort and prepare incoming mail
• Scan mail into the document imaging system and set tasks for team members to review and handle the mail
• Create and mail correspondence to employees, clients, and service providers
• Maintain employee and client information in Canada Life systems, including entering or updating banking information, updating employee and client contact information, and entering invoice data for payment
• Investigate mail that has been returned to sender and resend the mail as appropriate
• Manage the distribution of files requested from the Records Centre
• Other administrative duties as assigned

Skills

• Completion of high school or equivalent
• Proficiency in Outlook, Word, Excel
• Strong keyboarding (50 wpm) and data entry skills required
• Excellent customer service skills
• Ability to work well independently and as part of a team
• Well developed organizational, time management and prioritization skills
• Excellent communication skills
• Well-developed problem-solving skills
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment
• Bilingualism (English/French) is an asset

Benefits

• Opportunities for career advancement, access to industry-leading learning programs and up to