[Remote] Live-In Superintendent

Note: The job is a remote job and is open to candidates in USA. Pier 4 Ltd. is a growing company in the multi-family real estate sector, seeking an experienced Building Superintendent to join their team in London, Ontario. The role involves maintaining property conditions, ensuring tenant satisfaction, and managing after-hours emergencies.

Responsibilities

• Maintain strong relationships with tenants to reflect superior customer
• Ensure prompt service to tenants and prospective
• Reasonably enforce the landlord’s rules and
• Promote tenant retention by communicating effectively with existing residents and ensure, in close cooperation with the Property Management team, that resident issues are properly
• Maintain the privacy and confidentiality of all resident
• Follow the outlined schedule for the building to ensure the common areas of the building are clean and presentable in a timely manner throughout your shift
• Assist other team members when required for outdoor cleaning including garbage collection
• Be available for afterhours emergencies when
• Complete move-in and move-out inspections as scheduled and put the elevator on service to accommodate moves
• Support Maintenance Technicians with minor service work/maintenance in common areas (ex: light bulbs/fixtures; electrical face plates in hallways; door closures; ceiling tile replacement, minor carpentry repairs)
• Accompany contractors to resident suites as required to provide access, ensure the work is completed, the area is cleaned, and the unit door is locked when work has been
• Support the Community Manager to set up and execute all resident engagement events as
• Follow the outlined schedule for the building/campus to ensure the garbage and recycling bins are moved when required
• Assist other team members in maintaining the safety and security of the building and complete tasks such as snow clearing and sanding/salting entrances/ramps
• Work with the Community Manager to help ensure parking enforcement is carried
• Work with Grounds and Maintenance Technicians to provide support as
• Become familiar with and be able to handle core light maintenance
• Know the location of water shut-offs within a building; follow building water shut-off guidelines and how to turn the water off to a unit in the event of a flood
• Handle basic plumbing duties including snaking clogged toilets or
• Be aware of core contractors to call in the event of an emergency such as a fire, flood, heating, or building security issue
• Must be able to lift 50 regularly and move appliances (fridge or stove) if one is inoperable and must be changed
• Any other duties as
• Emergency and spot cleaning to maintain lobbies, garbage rooms, and laundry
• Visual check in maintenance and mechanical rooms for flooding or sparking; complete basic equipment checks and logbooks
• Manage garbage and recycling as required to ensure that the area is clean, and bins are available for resident use
• Move in and outs: welcome residents; complete move-in and out inspections as required; place elevator on and off service
• Grounds litter clean up and winter maintenance (salting/sanding, shoveling entrances as required)
• Act as first responders to all fire alarms or other security alarms to support emergency services and tenants
• Provide first level response to emergency calls from tenants (examples include: toilet or sink clogged; locked out of their apartment; smoke detector is in alarm; leaks, floods, or fire)

Skills

• One year experience as a Building Manager, Building Supervisor, On-Call Cleaner, or similar building assistant/management/cleaning position with on-call responsibilities
• High attention to detail
• Familiarity with building maintenance
• Ability to lift 50 pounds
• Police clearance
• Excellent communication, customer service, and organizational skills required
• Ability to problem-solve, multi-task and remain detail-oriented
• Ability to work independently as well as within a team
• WHMIS training, knowledge of applicable legislation respecting residential tenancies in Ontario and the rights and obligations of Landlords and Tenants an asset

Company Overview