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Network Communications Engineer

Work from home Full-time role Hiring

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. This position is responsible for leading and engaging in the design, testing, implementation, monitoring and debugging of critical power system model changes related to SCADA communications.

Responsibilities

  • Providing day-to-day technical support and leadership of the EMS communication system applications
  • Support and implement new RTU and PMU installations/testing process for new assets and changes to existing assets
  • Support of Audio/Visual systems in the control room environment
  • Support in monitoring, tuning and supporting critical data communication systems, including ICCP, Communication Front End Systems, Remote Terminal Units, Phasor Data Concentrator systems
  • Develop and support custom applications used for automation, monitoring, and analyzing EMS data
  • Participate in team meetings to develop an understanding of the data communication group tasks
  • Jointly work with Satellite, SCADA and Interregional Control center personnel to direct and/or implement changes to the inter-ICCP and EIDSN communication databases
  • 24x7 support of EMS communication applications on a rotating basis

Skills

  • Bachelors degree in Electrical Engineering or Computer Science
  • 1+ year(s) of networking experience
  • Experience with at least one of the following: Linux scripting, PERL, Java, Powershell, SQL
  • Ability to quickly respond to and resolve problems with all aspects of the communications computer systems, application software, user interface and data communications
  • Excellent analytical skills
  • Excellent oral, written, interpersonal and presentation skills
  • Demonstrated ability to work both independently and as part of a team
  • Demonstrated ability to work in a fast-paced environment with rapidly changing priorities
  • Experience with GE's eTerraPlatform EMS environment or similar product
  • SCADA, RTU, ICCP, synchrophasor Communications knowledge (DNP3,TASE.2,C37-118,MODBUS,TCPIP protocols)
  • Networking knowledge / experience
  • PMU device knowledge
  • BARCO CMS knowledge
  • Networking knowledge and experience

Benefits

  • Annual performance bonus
  • Comprehensive health insurance (medical, dental and vision)
  • Flexible spending and health savings accounts
  • A 401(k) plan with generous employer contributions
  • Student debt benefit
  • Life and AD&D insurance
  • Disability insurance
  • Critical illness and hospital indemnity benefits
  • Paid time off
  • Paid leave
  • A wellness program
  • An employee assistance program
  • Other great company perks
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Flexible work hours
  • Employee Business Networks
  • Free coffee at our onsite café
  • Hybrid work environment (3 days/week onsite)
  • Distance-based relocation assistance available
  • Paid on-call rotation

Company Overview

  • Keeping the power flowing reliably and at competitive prices to the homes, businesses, and industries across the six diverse states of New England is a complicated, demanding, and ever-evolving job. It was founded in 1997, and is headquartered in Holyoke, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.iso-ne.com.
  • Company H1B Sponsorship

  • ISO New England Inc. has a track record of offering H1B sponsorships, with 1 in 2026, 8 in 2025, 10 in 2024, 5 in 2023, 9 in 2022, 9 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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