CSR - Customer Service Representative

WORK FROM HOME! We need someone that is a good communicator and multitasker. We will train you to use our software and will be in charge of scheduling, payments and other account information... Duties include - Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner - Provide accurate information about products and services to customers - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Upsell additional products or services to customers when appropriate - Perform data entry tasks to update customer information in the system - Communicate effectively with customers to ensure their needs are met and problems are resolved - Make outbound calls to follow up with customers or provide updates on their inquiries or orders ```Requirements``` - Excellent phone etiquette and strong communication skills - Fluent in English and Spanish (multilingual skills are highly preferred) - Previous customer service experience, preferably in a call center or retail environment - Ability to analyze customer needs and provide appropriate solutions - Proficient in data entry and computer skills - Sales experience or ability to upsell products or services is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously We offer competitive pay and benefits package for this position. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please apply with your updated resume highlighting your relevant experience. Job Type: Part-time Pay: From $14.00 per hour Expected hours: 20 – 35 per week Benefits: • Flexible schedule • Paid time off • Referral program • Work from home Shift: • Day shift • Morning shift • No nights Weekly day range: • Monday to Friday • Weekends as needed Work setting: • Remote Work Location: Remote Apply Job!