People & Culture Specialist, L&D Resource Center - Assignments & Reporting

BDO USA is a professional services firm providing assurance, tax, and advisory services. The People & Culture Specialist is responsible for managing assignments and reporting related to Learning and Development programs, ensuring that training initiatives align with firm and business line objectives.

Responsibilities

• Maintains basic level knowledge in all firm-standard L&D software, including new products and product upgrades as introduced, as well as related policies, procedures, and best practices
• Serves as a training resource on the firm’s learning systems
• Builds self-guided training, including thorough testing, as needed
• Works with Event Sponsors to ensure content within the Learning Management System (LMS) is up to date and accurate
• Interprets National Association of State Boards of Accountancy (NASBA) standards to advise internal clients on the appropriate Fields of Study and makes recommendations for learning objectives and course descriptions that will align with the standards
• Creates assignments for mandatory trainings, including working with business line sponsors, gathering all required information, building reports within the system, and drafting communications for all impacted
• Creates and sends end-user assignment communications, as needed
• Builds and updates compliance reports, as required for business line sponsors and legal matters
• Processes program waivers and deferrals for firm employees, while maintaining the New Hire Required Courses Grid
• Reviews assignments for accuracy and updates
• Responds to employee assignments and reporting questions
• Acts as a Subject Matter Expert (SME) regarding the assignment process and provides training, as needed
• Stays up to date on firm credit requirements
• Assists with troubleshooting technical issues, including working closely with the Platform Manager and IT, as necessary
• Conducts research and provides recommendations on processes surrounding the use of the LMS and assignments
• Creates and reviews team documentation to ensure accuracy
• Answers support requests from firm employees
• Other duties as required

Skills

• Associate degree
• One (1) or more years of experience in training or organizational development role
• Experience in a detail-oriented task-based role that highly leverages technology
• Experience working in a management system such as learning or HR
• Proficient with Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong attention to detail
• Basic level understanding of NASBA Standards for CPE training development and delivery
• Ability and willingness to learn new applications with a minimum of supervision/instruction
• Ability to work under pressure and within deadlines
• Ability to work effectively independently as well harmoniously and effectively as part of a team
• Excellent customer service attitude
• Ability to establish relationships with and provide guidance to internal customers
• Bachelor's degree
• Experience interpreting regulatory guidelines, rules, and laws
• Experience in an LMS Administrator type role
• Experience at a professional services firm

Benefits

• We offer flexibility and opportunities for advancement.
• BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.
• The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits offerings.
• The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firms success, with no employee contributions.
• BDO Total Rewards that encompass so much more than traditional benefits. Click here to find out more!
• Benefits may be subject to eligibility requirements.

Company Overview

Company H1B Sponsorship