Customs Trade Coordinator – Remote Data Entry Specialist at arenaflex – Full‑Time, 8‑Hour Shift, Competitive $20‑30/hr, New York‑Based Remote Opportunity

About arenaflex

arenaflex is a global leader in logistics, supply‑chain solutions, and customs compliance. With a legacy of innovation spanning decades, arenaflex connects businesses to markets worldwide, ensuring that goods move swiftly, safely, and in full compliance with ever‑changing trade regulations. Our commitment to employee growth, technology‑driven processes, and a culture of collaboration makes arenaflex a premier destination for professionals who want to shape the future of global trade.

Why This Role Matters

As a Customs Trade Coordinator at arenaflex, you will be the linchpin that guarantees seamless import and export operations for our clients. Your meticulous data‑entry skills, attention to detail, and ability to navigate complex customs documentation will directly impact arenaflex’s reputation for reliability and speed. This is a remote‑first position, offering you the flexibility to work from anywhere in the United States while staying connected to a vibrant, supportive team.

Key Responsibilities

• Provide immaculate customer service, acting as the primary point of contact for importers, exporters, and internal stakeholders.
• Accurately enter product and shipment details into arenaflex’s customs clearance system, ensuring compliance with SOPs, tariff codes, and regulatory requirements.
• Prepare, review, and manage all import‑related documentation—including commercial invoices, packing lists, certificates of origin, and customs declarations—to satisfy U.S. Customs and Border Protection (CBP) standards.
• Maintain up‑to‑date shipment records in accordance with internal record‑keeping policies and external audit requirements.
• Adhere to all global import and export regulations, staying current on changes to trade agreements, duty rates, and compliance mandates.
• Collaborate closely with internal teams (operations, finance, compliance) and external partners (carriers, brokers, government agencies) to deliver a high level of service.
• Process corporate financial shipments, ensuring accurate billing and timely reconciliation.
• Support remote filing processes, including electronic submissions to customs portals and government databases.
• Uphold all administrative and hierarchical procedures, contributing to continuous improvement initiatives.

Essential Qualifications

• Education: Bachelor’s degree in Business, International Trade, Logistics, or a related field.
• Experience: Minimum of six months of professional experience in data entry, document processing, or a similar administrative role (experience in logistics or customs is a plus).
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook), familiarity with customs software platforms (e.g., Viewpoint), and comfort using standard office equipment (telephone, fax, scanner, printer).
• Communication: Strong verbal and written communication abilities, with a focus on clarity and professionalism when interacting with clients and internal teams.
• Core Competencies: Critical thinking, problem‑solving, ability to manage high‑volume workloads, and capacity to meet tight deadlines with minimal supervision.
• Legal Requirements: HS Certificate or GED is required; eligibility to work in the United States.

Preferred Qualifications & Additional Skills

• Experience with customs brokerage, import/export compliance, or freight forwarding.
• Knowledge of U.S. customs regulations, HTS codes, and trade agreements (e.g., NAFTA/USMCA).
• Prior exposure to remote work environments and virtual collaboration tools (Slack, Teams, Zoom).
• Demonstrated ability to train or mentor junior staff on data‑entry best practices.
• Fluency in a second language, especially Spanish or Mandarin, to support diverse client bases.

Skills & Competencies for Success

• Attention to Detail: Ability to spot discrepancies in documentation and correct them before they become compliance issues.
• Organizational Mastery: Efficiently manage multiple shipments, deadlines, and documentation streams simultaneously.
• Interpersonal Skills: Build trust with clients, carriers, and internal partners through proactive communication and reliable follow‑through.
• Technology Adaptability: Quickly learn new customs platforms, data‑entry tools, and workflow automation software.
• Self‑Motivation: Thrive in a remote setting by setting personal goals, maintaining discipline, and seeking continuous improvement.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As a Customs Trade Coordinator, you will have access to:

• Comprehensive onboarding and ongoing training programs covering customs compliance, trade regulations, and advanced data‑management techniques.
• Mentorship from senior logistics professionals and compliance experts.
• Opportunities to pursue certifications such as Certified Customs Specialist (CCS) or International Trade Certification (ITC).
• Clear career pathways toward roles like Senior Trade Analyst, Customs Compliance Manager, or Global Operations Lead.
• Participation in cross‑functional projects that broaden your exposure to supply‑chain strategy, technology implementation, and client relationship management.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly rate of $20‑$30 per hour, commensurate with experience and performance. In addition to base pay, you can expect:

• Performance‑based bonuses and incentive programs.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings options with company matching contributions.
• Generous paid time off (PTO) and holiday schedules.
• Remote‑work stipend covering home‑office equipment and internet costs.
• Professional development budget for courses, certifications, and conferences.
• Employee assistance programs (EAP) and wellness resources.

Work Environment & Culture at arenaflex

Our remote workforce is built on a foundation of trust, collaboration, and continuous improvement. At arenaflex you will experience:

• A diverse, inclusive community where every voice is valued.
• Regular virtual team‑building events, town halls, and knowledge‑sharing sessions.
• Transparent communication channels that keep you informed about company goals and industry trends.
• Flexibility to balance work and personal life while delivering high‑impact results.
• A culture that celebrates innovation, encourages curiosity, and rewards proactive problem‑solving.

Application Process

If you are ready to join arenaflex’s dynamic customs team and contribute to a world‑class logistics operation, we invite you to submit your application today. Please ensure your résumé highlights relevant data‑entry experience, any exposure to customs documentation, and your proficiency with Microsoft Office tools.

We review applications on a rolling basis and will contact qualified candidates for a virtual interview. Should you have any questions about the role or the hiring process, feel free to reach out to our talent acquisition team.

Take the Next Step

arenaflex is looking for motivated, detail‑oriented professionals who thrive in a remote environment and are passionate about global trade. Your expertise will help us maintain the highest standards of compliance, speed, and customer satisfaction. Join us and become part of a forward‑thinking organization that values your growth as much as its own success.

Apply Now and start your journey with arenaflex today!