RN, Case Manager

Work from home Full-time role Hiring

Job Description:

Complete case management assessments and develop care plans
Collaborate with the care team to identify patient needs and coordinate care
Document all patient interactions and care coordination activities
Triage patient calls and electronic communications, escalating concerns as appropriate
Support prescribers with prior authorizations, refills, pharmacy coordination, and scheduling based on clinical need
Conduct medical reviews and gather additional patient history as needed
Obtain and manage required patient consents and releases of information
Educate and onboard patients into AptiHealth’s Medication Management Program
Assess patient response to treatment and medications
Connect patients with community resources and support services to address social determinants of health
Conduct proactive telephonic outreach to patients based on clinical needs

Requirements:

Active Registered Nurse (RN) license in New York required
Graduate of an accredited nursing program; BSN preferred
Certified Case Manager (CCM) certification preferred
Behavioral health or psychiatric care experience strongly preferred
Experience supporting care coordination and case management workflows
Proficiency with Electronic Medical Record (EMR) systems and Microsoft Office applications
Strong organizational, communication, and clinical triage skills
Ability to work collaboratively within a multidisciplinary care team
Comfortable working in a fast-paced, patient-centered virtual care environment

Benefits:

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