Crypto Sector -Sr. Compliance Analyst (W2 ONLY)

Work from home Full-time role Hiring

Part Time role 20 /hours per week--Fully Remote

Prior Fintech or Crypto Sector (preferred)
Strong understanding of consumer compliance regulations (e.g., EFTA, consumer protection laws)

Conduct oversight of error resolution processes to ensure adherence to the Electronic Funds Transfer Act (EFTA) and other applicable regulations.
Analytical skills to identify trends and recommend process improvements.
Excellent communication and collaboration skills for cross-functional engagement.
Experience in building and enhancing compliance monitoring programs.

Education:

Minimum of 3 years of meaningful Compliance experience in financial services or banking.

Duties:

Responsibilities

Track, analyze, and report on customer complaints to ensure compliance with regulatory requirements.
Identify patterns or trends in complaints and recommend process improvements.
Ensure timely and accurate resolution of complaints in line with company policies and regulatory standards.
Conduct oversight of error resolution processes to ensure adherence to the Electronic Funds Transfer Act (EFTA) and other applicable regulations.
Monitor and audit error resolution cases for compliance with internal policies and regulatory requirements.
Continuously enhance and build the monitoring programs to meet evolving regulatory and business needs.
Maintain and update dashboards to track compliance metrics and aged tickets.
Participate in governance meetings to review and address process gaps.
Document and escalate critical errors requiring remediation.
Provide compliance advisory support for various retail products, ensuring alignment with regulatory requirements and internal policies.

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