Remote Primary Care Coordinator (includes weekends)

About the position The Primary Care Coordinator serves as the central point of contact for our primary care geriatric care team, managing 500-600 patients alongside nurses and Primary Care Providers. The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation.

Responsibilities

• Serve as primary contact for patients, families, and providers
• Schedule and coordinate medical appointments
• Manage patient documentation and EMR updates
• Process urgent care calls and STAT tasks
• Participate in mandatory after-hours shift rotation
• Handle communications via phone, email, text, and fax
• Coordinate with community partners and specialty providers
• Facilitate new patient onboarding

Requirements

• High School Diploma (some college preferred)
• Basic understanding of Primary Care Operations
• Healthcare background (preferred)
• Reliable internet and HIPAA-compliant workspace
• Comfort with healthcare technology platforms
• Ability to thrive in a fast-paced, changing environment
• Attendance is critical in this role to ensure quality patient care
• Must be able to work ~5 on call overnights and/or weekends
• Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc.

Benefits

• Paid Parental Leave
• Medical, Vision, and Dental Insurance
• 401K Retirement Plan
• Cell Phone Reimbursement
• Annual Wellness Allowance
• FSA and Dependent Care FSA
• 10 Paid Holidays
• Generous Paid Time Off
• Paid Sick days

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