Experienced Full Stack Software Engineer – Web & Cloud Application Development

Join arenaflex, a Fortune 50 employer with a global presence, as a Lead Engineer in our Infrastructure Voice team. As a key member of our team, you will play a crucial role in managing our telephony infrastructure, ensuring high availability and reliability of our voice services. With a strong background in software development and a passion for innovation, you will be responsible for designing, developing, and implementing cutting-edge solutions that meet the evolving needs of our customers.

About arenaflex

arenaflex is a technology powerhouse that fuels our passion for innovation and dedication to current technology. We anchor every aspect of one of the world's most beloved retailers with a robust technology framework that is built on the latest equipment and technology – and the brightest people – to provide exceptional value to customers online and in stores. arenaflex Technology Services is on a mission to provide the infrastructure, equipment, and support that customers and team members need and deserve. Our high-performing teams balance independence with collaboration, and we take pride in being versatile, agile, and creative.

Job Responsibilities

As a Lead Engineer in our Infrastructure Voice team, you will be responsible for:

• Managing telephony services using open-source technology, including Asterisk and Kamailio
• Configuring and customizing telephony systems to meet business needs while ensuring high availability and reliability of telephony services
• Staying up-to-date with the latest open-source telephony technology and trends
• Using DevOps skills to automate deployment of applications and changes with CI/CD pipelines
• Using APIs to automate tasks and responsibilities
• Managing Voice Store era hardware, including Music player systems (amplifiers and speakers), customer assistance buttons, and overhead paging
• Creating dashboarding to help with tracking and troubleshooting
• Knowledge of Session Border Controllers (SBCs)
• Collaborating with cross-functional technical teams to implement and troubleshoot solutions, while providing technical expertise
• Partnering with business specialists to understand needs while working to build solutions to achieve business goals
• Working with store support companies and offshore support teams to manage incidents in a timely manner
• Demonstrating strong communication skills and ability to multi-task and juggle competing priorities

Required Skillsets

* 4-year degree or equivalent experience

• 3+ years of software development experience
• Telephony experience in a professional setting
• Experience with open-source technology (Asterisk, Kamailio, or similar)
• Experience with APIs to automate tasks and responsibilities pipelines
• Innate preference to learn and constantly develop technical skills
• Strong communication skills
• Demonstrates deep and broad knowledge in multiple computer languages and frameworks (e.g., open-source)
• Designs, develops, and approves end-to-end functionality of a product line, platform, or infrastructure
• Communicates and coordinates with project team, partners, and stakeholders
• Demonstrates knowledge in evaluation and optimization of system capacity, performance, and operational health
• Understands and develops solutions to foster data lifecycle management
• Maintains deep technical knowledge within areas of expertise
• Stays up-to-date with new and evolving technology through formal education and self-directed learning

Preferred Skillsets

* Experience with Session Border Controllers

Work Environment and Company Culture

This role will perform as a Hybrid/Flex for Your Day work arrangement based on arenaflex's needs. A Hybrid/Flex for Your Day work arrangement means that the team member's core function will need to be completed both on-site at the arenaflex HQ MN region the function is assigned to and virtually, depending on what your function, team, and responsibilities require for that day. Work responsibilities cannot be completed outside of the United States of the primary work region, unless otherwise prescribed by arenaflex.

Benefits

arenaflex offers our eligible team members comprehensive health benefits and programs, which may include medical, vision, dental, and more, to help them and their families manage their overall well-being. Our time-off plans offer eligible team members organization-paid national vacations and paid time off (vacation and sick-time accrual plans based on position, hours worked, and years of service). Other family support benefits include paid family leave, compensation to help cover adoption or surrogacy fees, and programs to help steady excellent backup or dependable primary care, more educational aid, dog sitters, and more. We invest in and prioritize the mental health and well-being of our team members by providing resources, space, and support throughout their entire well-being journey. We offer all team members and their families free, confidential, 24/7 access to educated clinicians through our employee assistance program, Team Member Life Resources. Additionally, we provide access to a self-paced cognitive-based therapy program available through Team Member Life Resources, at no cost, to cover issues such as anxiety, sleep, and substance misuse. arenaflex offers industry-leading training and development benefits to help our team members build skills for a lifetime. Through our Dream to Be program, in partnership with Guild, team members have access to tuition-free opportunities from 250 business-aligned programs across more than 40 schools. We offer access to a complete banking organization through our credit union membership, help with saving for retirement through the TGT 401(k) plan with matching contributions up to 5% of eligible income, and provide a 10% team member discount on merchandise, with an additional 20% discount on wellness items at arenaflex. At arenaflex, our pay philosophy is simple. We offer equitable and competitive pay that rewards team members for their performance. Our market-leading pay helps us in recruiting and retaining the best and brightest.

How to Apply

If you are a motivated and experienced software engineer looking for a new challenge, please apply to this role through the link below: Apply Job! Apply for this job