Senior Investigator, Ethics & Compliance

Your Role

We’re looking for someone that’s passionate about fostering a speak up culture and conducting fair, prompt, and comprehensive investigations to join us as a Senior Investigator, Ethics & Compliance at Victoria’s Secret & Co.  This is a strategic position within the Ethics & Compliance team that works across all business segments for Victoria’s Secret & Co.  The Senior Investigator will work closely with the Mgr., Ethics & Compliance and other members of the Ethics & Compliance team to investigate high-level allegations of suspected and reported violations of company policy and the Code of Conduct.  This position will report to the AVP, Ethics & Compliance and will work closely with the Sr Manager, Associate Relations, their team, and other internal partners from Legal, HR, Asset Protection, Finance, Internal Audit, and Store Operations, as well as outside counsel.    Your Impact  

• Developing investigation plans and conducting investigations, including specific responsibilities such as:
  • Performing analysis of allegations of suspected and reported violations of company policy and the Code of Conduct
  • Conducting background research to collect and analyze facts and data
  • Conducting participant interviews with care and empathy 
  • Creating appropriate interview documentation
  • Collaborating with appropriate partners (including Legal, HR, Asset Protection, Finance, Internal Audit, Store Operations, and outside counsel) during reviews and presentations of investigation findings 
  • Recommending remediation steps (including any corrective or disciplinary action) based on investigation findings
  • Writing investigation reports that effectively summarize the investigation
  • Conducting root cause analysis
  • Assessing trends and identifying patterns across similar investigations
  • Identifying control gaps (e.g., in existing policies or training) and recommending action steps to mitigate and prevent future misconduct
  • Conducting periodic check-ins with investigation participants, including reporters, to collect feedback on the investigations process and look for any warning signs that might indicate retaliation 
  • Exercising and maintaining confidentiality, to the extent possible, consistent with a fair, prompt and comprehensive investigation
  • Prioritizing while managing multiple complex investigations simultaneously
• Collaborating with Human Resources, Legal and outside counsel to ensure consistency in Victoria’s Secret & Co.’s investigation process, outcomes, and remediation steps (including any corrective or disciplinary actions)
• Promoting and supporting a happy and healthy culture by embodying our Victoria’s Secret & Co. values
• Serving as mentor and trainer for other Victoria’s Secret & Co. associates with investigations responsibilities 
• Seeking out continuous improvement opportunities around the investigation process, outcomes, and remediation steps

Click here for benefit details related to this position.

Your Experience

• Bachelor’s Degree or equivalent relevant experience 
• Minimum of 3-5 years HR generalist, HR investigations, or other specialized investigations experience (e.g., law enforcement, military)
• Experience with and understanding of employment-related laws, regulations, and procedures
• Demonstrated experience in planning, conducting, and leading investigations, including background research, participant interviews, investigation-related data analysis
• Demonstrated ability to develop and maintain positive working relationships with cross-functional partners
• Experience with hotlines and case management systems (e.g., NAVEX EthicsPoint)
• Strong PC skills and proficiency in the use of Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
• Ability and willingness to take on additional responsibilities as needed
• Ability and willingness to travel domestically
• Bilingual in English/Spanish preferred

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance   

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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