Experienced Data Entry Clerk – Remote | WFH – Supporting Community Growth and Holistic Well-being at arenaflex

Join our dynamic team at arenaflex, a non-profit human services agency dedicated to positive change, where passion meets purpose. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our team is united by a shared passion for making a lasting impact in the lives of individuals and families in Fitchburg, MA.

Position Overview:

As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This position offers a hybrid work model, combining remote work with time in our office, providing a flexible work environment that suits your lifestyle.

Key Responsibilities:

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Data Entry and Record Management:

Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

Email and Document Management:

Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.

Database Management:

Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.

File Organization and Compliance:

Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.

Collaboration and Communication:

Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.

Administrative Support:

Assist with various clerical duties, such as filing, mailings, phone coverage, etc.

Remote Work and Meetings:

Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.

Professional Development:

Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities.

Confidentiality:

Ensure strict confidentiality is maintained in all aspects of the role.

Requirements and Skills:

To be successful in this role, you will need:

Education and Experience:

Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.

Additional Qualifications:

Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.

Language Skills:

Bilingual in Spanish preferred.

What We Offer:

At arenaflex, we value our employees' well-being and personal growth. Here are some of the fantastic benefits you can enjoy:

Comprehensive Insurance:

Health, Dental, FSA, and Vision Insurance to take care of your well-being.

Paid Time Off (PTO):

Generous time off to relax and recharge.

Hybrid Work Opportunities:

Benefit from a flexible work environment that suits your lifestyle.

Student Loan Forgiveness:

We're here to help ease your student loan burden.

Tuition Remission:

Invest in your education with our tuition remission program.

Employer-Sponsored Retirement:

Secure your future with our retirement plan contributions.

Pet Insurance:

Ensure your furry friends receive the best care.

Employee Discounts:

Access exclusive discounts and perks.

Why Join Us:

At arenaflex, we are committed to creating a workplace that values your well-being and personal growth. By joining our team, you will be part of a dynamic and passionate group of professionals who are dedicated to making a positive impact in the community. Our work environment is built on a foundation of respect, empathy, and collaboration. We believe in fostering a culture of learning and growth, where our employees can thrive and reach their full potential.

Career Growth Opportunities and Learning Benefits:

We are committed to helping our employees grow and develop their skills. Here are some of the career growth opportunities and learning benefits we offer:

Professional Development:

We provide opportunities for professional growth and development through training, mentorship, and education.

Career Advancement:

We encourage career advancement and provide opportunities for employees to take on new challenges and responsibilities.

Mentorship:

We offer mentorship programs to help employees navigate their careers and achieve their goals.

Work Environment and Company Culture:

Our work environment is designed to be flexible and supportive. We offer a hybrid work model that allows employees to work from home or in our office. Our company culture is built on a foundation of respect, empathy, and collaboration.

Flexible Work Arrangements:

We offer flexible work arrangements, including remote work options, to help employees balance their work and personal life.

Collaborative Culture:

We foster a collaborative culture that encourages teamwork, communication, and innovation.

Employee Recognition:

We recognize and reward employees for their contributions and achievements.

Compensation and Benefits:

We offer a competitive salary and a comprehensive benefits package that includes:

Competitive Salary:

A competitive salary that reflects the value you bring to our organization.

Comprehensive Benefits:

A comprehensive benefits package that includes health, dental, vision, and FSA insurance, as well as paid time off and retirement plan contributions.

How to Apply:

If you are passionate about making a positive impact in the community and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to our team at arenaflex! Apply for this job