Enterprise Business Applications Technician II
Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose!
At Verdantas, we’re redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure.
Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don’t just solve problems; we help shape a more sustainable future.
Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world.
Ready to shape the future of resilient communities?
The Enterprise Business Applications Technician provides entry‑level support for Microsoft 365 services, focusing on user assistance, basic administration, and routine operational tasks. This role is designed for early‑career staff who will develop into mid‑level roles through mentorship and hands‑on experience.
RESPONSIBILITIES:
- Provide first‑line support for Teams, Outlook, OneDrive, and SharePoint.
- Assist with account provisioning, licenses, and basic permission tasks.
- Troubleshoot common issues including sign‑in problems and client configuration.
- Support onboarding and offboarding workflows.
- Escalate complex issues to senior staff.
- Maintain documentation and user guides.
- Perform routine checks, reports, and scripted tasks.
QUALIFICATIONS:
- Bachelor's degree or relevant work experience
- 0-3 years of experience
- Technical Proficiency: Basic understanding of Microsoft 365 apps; able to follow established processes.
- Analytical Skills: Uses guided troubleshooting and knows when to escalate.
- Communication: Clear user interaction and simple documentation skills.
- Problem-Solving: Applies known solutions to routine issues.
- Attention to Detail: Follows checklists and executes tasks carefully.
- Adaptability: Learns new features and tools quickly.
- Teamwork: Works well under guidance from admins and technicians
Salary Range:
Salary is commensurate with experience and qualifications of the candidate as it relates to the position description
Benefits:
- Flexible Work Environment
- Paid Parental Leave
- Medical
- Dental
- Vision
- Life and AD&D Insurance
- Short-Term and Long-Term Disability
- 401(k) with Company Match
- Paid Time Off + Holidays