BirdEye Inc - AI-Native Product Designer

BirdEye Inc

Role: AI Product Builder / AI-Native Product Designer ( Lead)

About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

What You’ll Do

This role sits at the intersection of design and product — and it matters right now because Birdeye is reimagining how AI can do the work for our 150,000+ business customers. You won't be handed a spec sheet. You'll help write it. You'll own the end-to-end experience of AI-driven product workflows — from the first prototype to the shipped product — and your decisions will directly shape how we build for the next decade. This is a remote-first role open to candidates based in India. Work hours will align with the IST timezone

Responsibilities

This is a hands-on IC role — we're not looking for someone to manage designers, we're looking for someone who still loves to build.

• Design and define AI-native product workflows, including automation and agent-driven experiences.
• Rapidly prototype product ideas using AI tools, APIs, and live environments to validate concepts early.
• Contribute to defining end-to-end user workflows, including interaction patterns and system behavior.
• Mentor designers on hands-on prototyping and product thinking to help strengthen product-building capabilities within the team.

Requirements & Must-Haves

• Bachelor’s degree or equivalent practical experience
• 8+ years of related experience (B2B or SaaS background highly preferred)
• Proven experience as a Lead Product Designer in building complex digital products.
• Strong product thinking and systems design capability.
• Comfortable working with AI tools, APIs, prompts, and prototyping environments.
• Ability to translate customer problems into structured product workflows, not just UI designs.
• Strong collaboration skills with product and engineering teams.

Why You'll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all time