Experienced Government and Corporate Affairs Customer Specialist – Unlocking Opportunities for arenaflex

Join our dynamic team at arenaflex, a leading organization in the industry, as we seek a highly skilled and motivated Government and Corporate Affairs Customer Specialist to promote and sell air travel on our services, while providing exceptional customer service and support.

Unlock a World of Possibilities with arenaflex

At arenaflex, we're committed to providing our customers with the best possible experience. As a key member of our Corporate Affairs Team within the Government Affairs Division, you'll play a vital role in promoting and selling air travel on our services, while providing exceptional customer service and support. Our team is dedicated to delivering exceptional results, and we're looking for a talented individual to join us on this journey.

Job Summary:

As a Government and Corporate Affairs Customer Specialist, you'll be responsible for:

• Promoting and selling air travel on arenaflex to government and corporate clients
• Preparing itineraries, computing fares, issuing refunds, and preparing and issuing tickets
• Responding to customer inquiries and resolving problems in a mutually beneficial manner
• Communicating with customers over the phone to research passenger complaints and advise on cancelled or delayed flights
• Staying up-to-date on new rules, policies, and procedures that affect customers and communicating them effectively

Requirements for Success:

To be successful in this role, you'll need:

• A Bachelor's degree in a relevant field or equivalent experience/training
• Excellent leadership, organizational, and customer contact skills
• Knowledge of Native SABRE and ability to demonstrate resourcefulness and creativity in problem resolution
• A high level of initiative, good judgment, and dependability
• Satisfactory attendance required

What We Offer:

As a Government and Corporate Affairs Customer Specialist at arenaflex, you'll enjoy:

• A competitive salary and benefits package
• Travel perks: access to 365 destinations on over 6,800 daily flights
• Comprehensive health benefits, including virtual doctor visits and flexible spending accounts
• Wellness programs to support your physical and mental well-being
• 401(k) program with employer contributions available after one year
• An inclusive and diverse work environment with opportunities for growth and development

Join Our Inclusive Team:

At arenaflex, we value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. Our 20+ Employee Business Resource Groups help connect team members to our customers, suppliers, communities, and shareholders, and provide opportunities for growth and development.

Career Growth Opportunities and Learning Benefits:

As a Government and Corporate Affairs Customer Specialist at arenaflex, you'll have access to a range of training and development opportunities, including:

• On-the-job training and mentorship
• Regular performance feedback and coaching
• Opportunities for professional development and advancement
• Access to industry-leading tools and technologies
• A culture of innovation and continuous improvement

Work Environment and Company Culture Highlights:

At arenaflex, we're proud of our inclusive and diverse work environment, which is built on a foundation of respect, empathy, and open communication. Our team is passionate about delivering exceptional results, and we're committed to creating a workplace where everyone feels valued and supported.

Compensation, Perks, and Benefits:

As a Government and Corporate Affairs Customer Specialist at arenaflex, you'll enjoy a competitive salary and benefits package, including:

• A comprehensive health benefits package, including virtual doctor visits and flexible spending accounts
• Wellness programs to support your physical and mental well-being
• A 401(k) program with employer contributions available after one year
• Travel perks: access to 365 destinations on over 6,800 daily flights
• A range of other benefits and perks, including discounts on arenaflex services and products

Apply Now:

Don't miss out on this exciting opportunity to join our team at arenaflex. Apply now and take the first step towards a rewarding and challenging career with our organization. Apply To This Job Apply for this job Apply for this job