MARKET OPERATIONS COORDINATOR

Food Forward Inc. is a woman-owned B Corp and social enterprise dedicated to making local food more accessible and affordable. They are seeking a Market Operations Coordinator to manage day-to-day operations of mobile and pop-up farmers markets, ensuring efficient execution and support for local food access initiatives.

Responsibilities

• Oversee and support day-to-day operations of multiple community markets each week
• Coordinate, schedule, and train market staff
• Manage on-site logistics including inventory tracking, supply ordering, cash handling (deposits and change), and shift coverage coordination
• Maintain equipment and supplies to ensure markets run smoothly and efficiently
• Document and maintain standard operating procedures (SOPs); support implementation of updates in partnership with the Senior Manager
• Support and troubleshoot market technology, including POS systems, mobile hotspots, and related tools
• Assist with outreach, site coordination, and engagement efforts as directed
• Adapt to program needs, including weekday coverage, occasional weekends, and multi-market days
• Provide administrative and operational support in other areas of the organization as needed

Skills

• Experience supervising shift-based teams, including scheduling and training staff
• Strong written and verbal communication skills
• Comfortable learning and using technology (POS systems, Google Workspace, spreadsheets, Canva, etc.)
• Ability to work independently in community-based environments
• Valid driver's license and ability to be insured and drive company vehicles
• Organized, dependable, and able to lift 50+ lbs and work on your feet
• Mission-driven, adaptable, and collaborative
• Fully vaccinated against COVID-19 (or valid medical waiver)
• Able to pass a criminal background check (required for community-based sites, including schools and early learning spaces)
• Experience in food service, agriculture, farmers markets, or similar operational environments
• Knowledge of inventory systems, supply ordering, food safety standards, and workflow processes
• Experience working in settings with primarily part-time or hourly staff and maintaining consistent week-to-week operations
• Forklift certification
• Interest in food access, community programs, sustainability, or food systems work

Benefits

• 100% employer-covered benefits (medical, vision, dental)
• 401k with employer match
• Generous PTO and paid holidays off

Company Overview