Performance – Account Executive – Performance Environments

At Diversified, we don't just follow tech trends - we set them. We define industry standards for high-quality outcomes, with a unique ability to take on projects with unmatched expertise. Ministries come to us with their biggest problems and we turn their visions into reality ― their spaces into destinations. As a trusted partner to many of the most innovative ministries in the world, we manage risk down to the details, so our clients can boldly create experiences that move their ministry forward.

Our dedicated teams craft solutions experienced by millions every day including: 

• Crafting award winning worship experiences for many of the largest and most innovative Faith organizations in the world

• Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA 

• Building the first fly pack broadcast system transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world 

• Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY 

• Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe 

Founded in 1993, we’re a global organization serving local needs with associates worldwide. Learn more at onediversified.com and follow us on LinkedIn and Twitter. Follow our Faith team on Instagram.

How You’ll Contribute:

The Account Executive will join a solid team of professionals who are passionate about growing Diversified's role serving live performance spaces, churches, faith-based organizations, and faith-based broadcasters around the world.

You will be in a performance-based hunter role, utilizing a consultative solutions sales approach, with rewards for creativity and hard work. The Account Executive will be a solid relationship builder with the ability to penetrate organizations and build strong relationships. You have a knack for asking broader questions and discerning long-term needs and solutions outside of the traditional “product” sale.

This role is empowered to develop the Live Performance market by establishing relationships with influential end users, established consultants, and architects to promote the market’s unique value proposition through Diversified’s innovative design-build and forward-thinking project results.

Once a client engagement is sold, you will work alongside the rest of the sales and design team to create engaging and high-impact production environments. You will communicate specific client requirements to internal and external Diversified support personnel, assist in building project bill of materials, and creation of conceptual images and documents to support the design development. It is your responsibility to own the client relationship fully from start to finish, making certain that client expectations are being met or exceeded by creating realistic expectations, then taking responsibility for meeting those expectations.  

This position is 100% remote and will require hours on the phone, in front of a computer, as well as travel to visit clients in person up to 60% of the time.

Location Preference: New York/New Jersey area.

What You’ll Do

Business Development & Sales:

• Develop client relationships, make prospect calls to generate customer meetings, maintain customer data in the CRM, organize client meetings, ensure clients’ objectives, problems, and needs are fully understood, provide value-added solutions

• Conduct high level conversations with executive leadership

• Function as the lead customer relationship manager for new and assigned accounts 

• Opportunity Forecasting/Sales Proposals/Sales Pipeline utilizing a CRM

• Partner with the Vice President – Faith + Performance and Director of Strategic Accounts – Performance to manage the sales process and creation of sales deliverables for all clients regardless of relationship owner

• Participate in coordinated activities such as trade shows and conferences in order to build our brand, develop relationships, and advance in knowledge that will assist our clients

Sales Engineering:

• Participate in sales meetings with clients, design reviews with our internal team, and project training and client consulting as needed

• Responsible for the creation of opinions of cost budgets, rough orders of magnitude, conceptuals, bill of materials, narratives, and agreements at the direction of team leadership

Technical and Business Expertise:

• Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines – concert audio, multi-camera video, stage lighting, and/or environment design

• Candidates should have experience in production leadership within live performance, church and/or faith-based organizations with specialization in creating high impact environments

• An awareness of the numerous sources that performance organizations look to for inspiration - including relevant tours, conferences, online, and mega churches.

• Ability to understand, synthesize and create AV system designs

• Understanding of IT and networking technologies

• Candidate should possess good business negotiation skills

What You’ll Bring

Required Skills/Qualifications

• 5-7 years of professional live audio/video production experience in relevant field 
• Self-motivation to maintain a high activity level and source new business opportunities

• Elevated level of professionalism (excellent oral & written communication skills, as well as excellent in-person presentation skills) 

• Ability to make smart and informed decisions under pressure, critical thinking and execution

• Willingness to travel at least 60% of the time 

• Desire to work in a thriving, high energy, ever-changing workplace environment

• Proven ability to identify and develop new relationship opportunities

• Punctuality

• Team mentality over self

• MS Office skills 

• Sketchup skills preferred

• Bachelors, Associates, or Technical degree, or equivalent work experience accepted