Senior Solution Consultant - Cloud Platform

Overview

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas
• Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian
• Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes
• Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team’s ability to drive customer success and meaningful outcomes
• Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Qualifications

• 6-8 years of experience within SaaS companies
• Demonstrated expertise in our Cloud Platform, including:
• Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc
• Background in SaaS based-architectures, integration methods, and associated security considerations
• Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
• 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $156,600 - $204,450 Zone B: $141,300 - $184,475 Zone C: $130,500 - $170,375 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh. Apply tot his job Apply To this Job