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Junior Account Associate

Work from home Full-time role Hiring

Iron Mountain is a global leader in storage and information management services. They are seeking a Junior Account Associate to support their Ecommerce team by managing account tasks, data tracking, and client communications, while contributing to the growth of their digital platform.

Responsibilities

  • Manage day-to-day account tasks and client communications
  • Serve as a reliable internal point of contact for 3P partners
  • Monitor marketplace policy changes and proactively communicate their impact to ensure continuous sector leadership
  • Maintain and update digital dashboards tracking website traffic, lead volume, and conversions
  • Help identify performance trends and provide data-backed recommendations to help refine our digital strategy
  • Support the rollout of promotional calendars and advertising investments
  • Play a key role in driving the velocity of innovation by helping execute targeted digital campaigns that align with our sales outcomes
  • Stay current on marketplace policy changes and effectively communicate these updates to the relevant teams
  • Collaborate closely with leadership to evaluate the efficiency and profitability of various account programs
  • Identify and secure new product opportunities including brand and condition approvals
  • Execute onboarding tasks for new marketplace expansion channels

Skills

  • Bachelor's Degree
  • Minimum of 1 years of experience in digital marketing, account management, retail or data analysis
  • High proficiency in Excel/Google Sheets (comfortable with formulas and data organization)
  • Excellent communication skills and proven ability to build strong relationships
  • Familiarity with e-commerce ecosystems (Amazon, Shopify, or similar 3P platforms)
  • Demonstrated ability to manage multiple 'moving parts' or promotional calendars simultaneously

Benefits

  • Paid time off and holidays to support work-life balance.
  • Flexible work options where applicable to help you thrive.
  • Comprehensive health, wellness, and retirement programs.
  • Opportunities for continuous learning and professional growth.

Company Overview

  • Iron Mountain offers storage, asset lifecycle management and information management services to companies. It was founded in 1951, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.ironmountain.com.
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