Sales Development Representative - High-Performance Appointment Setter (Remote)

Remote B2C sales role

$75K–$95K On Target Earnings

CJ Physical Therapy & Pilates | Portsmouth, NH

Are you the kind of salesperson who can turn “I need to think about it” into “Let’s do this”?

Do you thrive on guiding hesitant prospects toward confident decisions?

Do you believe great sales is about clarity, influence, and leadership - not pressure?

If you are a high-performing B2C appointment setter who knows how to nurture, handle objections, and move people forward, keep reading.

About Us

CJ Physical Therapy & Pilates is a $1.5M cash-based physical therapy and regenerative wellness company helping active adults over 40 stay mobile, strong, and independent - without pills, injections, or surgery.

We are not insurance-based. We do not discount. We do not compete on price.

We guide motivated adults into high-value care that changes their lives.

And that journey starts with the first conversation.

About This Role

This is not a passive “follow up and see what happens” role.

This is a high-performance sales position focused on:

• Nurturing warm and cold leads  
• Handling objections confidently  
• Reframing hesitation  
• Creating ethical urgency  
• Guiding uncertain prospects toward confident decisions  

You will be responsible for booking a minimum of 40+ qualified Discovery Visits per month while maintaining exceptional show rates and booking quality.

This role requires disciplined outbound activity, strategic follow-up, emotional intelligence, and strong sales backbone.

If you are only comfortable closing “already sold” leads, this is not the role for you.

Your Key Responsibilities

• Maintain 80–100 strategic outbound touchpoints per day across calls, texts, emails, and video messages  
• Execute structured 8–12 touch follow-up sequences before disqualifying leads  
• Proactively nurture both new and older leads until a clear decision is reached  
• Confidently handle objections around cost, time, skepticism, and past failed treatments  
• Set strong expectations during booking to protect show rates  
• Confirm appointments and reinforce commitment prior to arrival  
• Track and improve lead-to-booking conversion rates  
• Accurately document all communication in our CRM  
• Continuously improve performance through weekly coaching and call review  

This is a metrics-driven role. We track booking rate, show rate, and conversion rate closely.

High standards. High support. High growth.

What Success Looks Like

Within 90 days:

• 40+ qualified Discovery Visit bookings per month  
• Consistent 80–100 strategic outbound touchpoints per day  
• Strong objection handling and decision guidance  
• Clean and accurate CRM documentation  
• 90% Discovery Visit arrival rate  

Within 12 months:

• Consistent KPI achievement  
• Improved lead-to-booking conversion rate  
• High-quality bookings that convert to evaluations and care plans  
• Meaningful contribution to overall company growth  

We do not chase volume. We book committed adults who show up.

Who Thrives Here

You may be a strong fit if:

• You enjoy persuasion and influence psychology  
• You see indecision as an opportunity - not rejection  
• You have converted high-ticket B2C services before  
• You are comfortable discussing premium pricing confidently  
• You track your numbers and care about improving them  
• You want to grow inside a purpose-driven but performance-oriented company  

You understand that nurturing is not just “checking in.” It’s guiding someone from uncertainty to clarity.

Skills & Experience Required

• 2+ years of B2C inside sales or appointment-setting experience  
• Demonstrated history of hitting or exceeding booking KPIs  
• Strong objection-handling ability  
• Experience with CRM systems  
• Excellent written and verbal communication skills  
• High emotional intelligence with strong accountability  

Bonus if you have worked in:

• Health, wellness, or elective medical  
• Cash-based healthcare  
• High-ticket coaching or service-based sales  

Compensation

Base Salary: $55,000–$60,000 depending on experience Uncapped commission

On-target earnings: $75,000–$95,000+

Top performers who exceed booking and conversion goals have higher earning potential.

Benefits include:

• Health insurance contribution  
• 401K after 1 year with employer match  
• Paid vacation plus the week between Christmas and New Year’s off  
• Weekly sales coaching and professional development  
• Opportunity to travel to mastermind events 2–3 times per year  

Ready to Apply?

Apply only if:

• You have proven B2C appointment-setting experience  
• You are comfortable in a performance-driven environment  
• You are excited to help people make confident health decisions  
• You are motivated by growth, accountability, and impact  

This is a career-level sales role - not entry level. Applications WITHOUT thoughtful responses to the questions will not be considered

If you want to be part of a company that is changing the way adults over 40 approach pain and longevity - and you are ready to operate at a high level - we would love to meet you.

Visit our careers page to submit your application: https://cjphysicaltherapy.com/hiring/