Strategic Relationship Manager

Strategic Relationship Manager

e.surv Chartered Surveyors is the UK’s leading residential surveying and property risk expert. Trading since 1989, we complete more than one property inspection every 12 seconds and employ over 600 surveyors nationwide. We are part of the LSL Property Services PLC Group, alongside brands such as Your Move, Reeds Rains and PRIMIS.

We are now looking for a Strategic Relationship Manager (SRM) to work within the Business Development Team owning and developing key lender relationships while identifying and converting new strategic opportunities, this role will specialise in Building Society Relationships.

As a Strategic Relationship Manager, you will proactively manage key client accounts and drive growth across both existing and new relationships. You will act as a trusted partner and product ambassador, working collaboratively across e.surv and the wider LSL Group to deliver value, innovation and commercial success.

Key responsibilities include

• Owning and maintaining strategic account plans for assigned clients
• Building and sustaining senior‑level relationships with key decision‑makers
• Retaining and growing existing contracts while optimising commercial value
• Leading new business development activity across multiple routes to market
• Identifying and developing opportunities across valuation services, specialist products and wider surveying solutions
• Supporting the development of deal structures that balance commercial outcomes with risk management
• Working with shared services teams to define service levels across operations, technology, risk, governance and compliance
• Supporting complex bids and tenders
• Maintaining opportunity pipelines and delivering against clearly defined SMART objectives

About You

• Proven experience in strategic relationship management and business development
• Comfortable leading pitches and supporting negotiations up to Decision Makers
• Strong commercial awareness, including budget and revenue accountability
• Confident negotiator with experience managing complex contracts
• Able to build trusted relationships and open doors at all levels
• Strategic thinker with the ability to identify growth opportunities
• Experience working cross‑functionally to enhance propositions and deliver results
• Property or lending sector experience is beneficial but not essential

In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs) PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.

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e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.