Senior Director of Operations
How to apply
- In addition to our phone screen and interview process, we partner with Provn, a talent company that runs hiring events where candidates complete professional challenges built for high-demand roles in AI-forward industries. We love that Provn helps non-traditional candidates showcase their skills and passions with less bias than traditional recruiting practices.
- To be considered, please complete the 1-hour challenge at the link below and submit your application through our career website to submit your resume and cover letter.
Senior Director of Operations at Data Tech Hub Data and Technology Hub Location
- Boston, MA or Remote (US)
Reports to
- Chief Executive Officer (CEO)
Why Data and Technology Hub? Data and Technology Hub equips communities to measure and multiply their impact. Where a child grows up in the U.S. shapes their access to education, jobs, housing, and economic opportunity. Across the country, cradle‑to‑career place‑based partnerships are doing the hard work of creating pathways to economic mobility. Yet too often they do this without access to the tools, data capabilities, or technical capacity needed to understand and scale what works. Data and Technology Hub exists to change that. We equip place‑based leaders with the data, technology, and AI to measure what matters and understand what is driving results. When organizations understand what interventions work well, they better direct resources to programs that measurably advance progress. As a founding executive at Data and Technology Hub, you will help build a national movement to develop technology that solves real community problems—working alongside one of the most impactful philanthropies of our generation to transform lives across urban and rural America. We’re looking for entrepreneurial, creative builders who pursue audacious goals, solve gnarly technical problems, bring deep convictions and ethical grounding, and love collaborating around a whiteboard as much as online. Join us to build something meaningful from the ground up. Nerds encouraged to apply. Why this leadership team role?
- Join the founding team of an early-stage, mission-driven data and AI venture funded by the Ballmer Group
- Build the systems, rhythms, and infrastructure that allow Data and Technology Hub to execute quickly and reliably
- Act as the strategic partner to the CEO for day-to-day operations and the future organizational design of Data and Technology Hub, including operating model, team roles, and scaling plans
- Own the Data and Technology Hub success scorecard and organizational KPIs end-to-end: definition, instrumentation, data collection, reporting, and continuous improvement
- Lead an AI-first operating approach: identify high-leverage opportunities to empower team members and automate, streamline, and instrument internal processes using modern AI and workflow tools
What you’ll do
- Establish the core operating cadence: weekly leadership rhythms, all-hands, quarterly planning, retrospectives, people operations (hiring, onboarding), and documentation system that supports a remote-first, fast-moving startup
- Partner with the CEO to define and execute the two-year roadmap, organizational strategy, and long-term operating model evolution (year 2+)
- Start primarily internally-facing and become increasingly field-facing by year two, potentially evolving to lead the consulting / delivery team as we scale services to communities. Initial focus areas include:
- Internal Systems and Operations: Build and operate internal structures and cadences for cross-functional coordination and collaboration, organizational governance, and people systems for a small, growin
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