Patnt Financial Svs Team Lead
Status
Full-TimeStandard Hours per Week
40Job Posting Category
FinanceJob Posting Description
Position Summary Supports Revenue Cycle management by providing day-to-day leadership for assigned area. Assigns, monitors and prioritizes work assignments to meet department/ hospital needs. Provides onboarding and ongoing training, development, guidance and mentoring of staff. Performs staff duties as needed. Key Responsibilities- Plans, organizes and oversees daily operation of assigned revenue cycle staff. Assigns and monitors work, ensuring appropriate distribution of workloads to meet established deadlines and meet strategic goals provided by management. Runs daily huddles to provide updates and expectations to staff. Delegates tasks to appropriate staff to achieve optimal results by communicating clear instructions. Act as point person for subject area questions and issues. Monitors workloads, adjusting assignments as needed. Keeps supervisor informed of workload issues and changes.
- Assists management in selection and assessment of new staff. Monitors and ensure compliance with hospital, departmental standards, insurance requirements and government regulations.
- Monitors work performance, provides guidance and feedback and keeps management informed of personnel issues. Provides status updates on timelines and quality of work to supervisor. Assists with performance reviews and provides feedback on staff performance. Recognizes and executes training and coaching needs for team. Participates in the development of training and provides ad hoc and formal training for staff development. Onboard and trains new hires. Provides ongoing training, monitors work quality and productivity, providing guidance and training. Assists in the evaluation of assigned revenue cycle staff.
- Troubleshoots and identifies issues and solutions to that impact financial clearance or reduction in payment. Coordinates and performs project work as assigned. Research internal and external compliance requirements, traces factors that impact financial clearance and/or payment. Recommend changes to management to improve performance.
- High School / GED
- 3 years of experience in a medical billing setting working on an automated billing system is required. One year of related education may substitute for one year of experience.
- Analytical skills to resolve complex problems based on cross functional knowledge with the ability to translate into.
- Proficiency with EPIC, MS Office applications (Word, Excel, PowerPoint, SharePoint etc.), EPIC certification preferred.
- Excellent interpersonal, presentation and communication skills required.
- Exceptional attention to detail is essential.
- Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
- Ability to provide service that supports departmental and hospital operations and work collaboratively with diverse internal and external customers.