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Senior Relationship Manager

Work from home Full-time role Hiring

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. 

Simply put, we connect people with moments that matter. 

In addition, Sabre Corporation launched an innovative Payment Suite designed to maximize the value of every transaction. Sabre Payments allows our clients to pay anyone, anywhere, and integrates seamlessly into their current workflows with the goal of changing how travel payments are today to benefit more our customers. 

Role and Responsibilities: 

As a Senior Relationship Manager, you will have the opportunity to work with the biggest and most important travel agencies around the world offering them one of the best payment solutions in the travel industry and making them feel that travel payments are easy, seamless, efficient, and beneficial. 

What will you achieve? 

  • Establish and maintain mutually beneficial and profitable relationships with existing customers, partners, and key industry stockholders, resulting in strong customer growth rates and negligible customer attrition. 

  • Partnering with the Sabre Payments team including working with Commercial, Implementations, Partnerships, business finance, Product and Sabre Mosaic™ platform sales teams and account managers across the business. 

  • Deliver strong performance results in line with agreed revenue and spend targets, and overall Sabre Payment strategy. This includes being able to provide management with clarity as to the performance and results arising from your activities. Ensure all activity is captured in the chosen Sabre Payment CRM tool. 

  • Ensure quality and timeliness of business development activities including internal activity reporting, external presentation, contractual commitments, and key client success criteria.  

  • Provide feedback and insight into Sabre Payments; Identify existing competitors and provide insight into their competitive position within the marketplaces we operate. 

What's in it for you? 

  • Opportunity to do something that has a high impact and game game-changing in our industry  Be part of one of the world’s largest Travel and Hospitality technology companies. 

  • Opportunity to Partner, Interact, and network with many important players in the payment ecosystem in both finance and technology, which includes Banks, Fintech, card networks (Mastercard & Visa), C-Level Travel agencies, including OTAs (Online Travel Agencies), Leisure and Business agencies and Senior executives within Sabre. 

Qualifications and Education Requirements: 

Must-Have Skills: 

  • You must be dynamic, friendly, not afraid to challenge the status quo, cooperative, energetic, and, above all, you must possess a great sense of humour. 

  • Proven Relationship Management experience with a demonstrable record of achievement 

  • Deep knowledge of the travel payments industry 

  • Good understanding of the Travel Industry and Travel Technology. 

  • Working experience with Online, Leisure, and Business travel agencies. 

  • Strategic and Analytical thinking with Strong qualitative and quantitative skills 

  • Consulting, Project, and program management skills and experience 

  • Strong interpersonal skills, comfortable engaging with senior team members and customers – including at C Level. 

  • Polished sales, contractual, negotiation skills, and closing ability. 

  • Exceptional communication & presentation ability 

  • Must be willing to travel at short notice globally, to attend amongst others, client visits and represent Sabre Payments at industry trade events. 

  • Advanced PowerPoint and Excel knowledge. 

Nice to Have Skills: 

  • Bachelor's Degree in Sales, Marketing, and Engineering. 

  • Multilingual: Main Language: English. Spanish, French, Italian, and Portuguese are a plus. 

Benefits: 

  • Highly competitive compensation package 

  • We offer a comprehensive wellness program (fitness, mental wellbeing, meditation app) 

  • 25 vacation days annually plus an extra week of vacation from December 26 to 31 every year as year end break globally 

  • Flexible working arrangements, ability to work from anywhere 

  • Formal and informal reward, recognition and acknowledgement programs 

  • Lots of fun in a globally set team with a global onboarding program 

  • Local events and celebrations 

  • 4 volunteering days annually, to use with your charity of choice 

  • High-end IT equipment to support you from day one 

  • Ample employee development events, incl. learning platforms / tools 

  • Diversity and Inclusion programs worldwide 

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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