Senior CRM Developer/Engineer [international role based in Poland]
Senior CRM Developer/Engineer
[international role based in Poland]
About TechSoup
TechSoup is a global nonprofit social enterprise helping NGOs access technology, resources, and funding. For over 30 years, we’ve supported 1.4M+ organizations across 230+ countries, delivering over $19B in technology value.
We’re a fully remote, mission-driven team using technology to create a more equitable world.
Position Summary
As a Senior Senior CRM Developer / Engineer you will work closely with IT Team and various stakeholders. You will also be responsible for designing and implementing the full technology stack powering a global nonprofit enterprise operations platform. You will also be creating end-to-end flow starting from business process design and CRM customization through cloud-native serverless infrastructure, third-party API integrations, ETL pipelines, and security architecture.
Key Responsibilities
- Architect and build Functions-based microservices with production-grade reliability (message archiving, distributed locking, tiered retry, adaptive rate limiting)
- Develop and maintain Dynamics 365/Dataverse customizations: plugins, custom APIs, web resources, and data models
- Build and operate integrations across 6+ external systems (Box.com, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM and other Shared Tech Systems)
- Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes
- Implement security infrastructure
- Build ETL pipelines for regulatory compliance data (IRS revocation lists to SQL Server to CRM)
- Create bilingual implementations (C#/.NET + Python) of core services for flexibility and platform reach
- Manage cloud infrastructure: Azure Functions Elastic Premium plans, multi-slot deployments, storage queues, table storage
- Contribute to defining the plan & approach for team
- Quality results aligned with the enterprise architecture
- Work actively with the whole team in preparing documentation, improving tech team capabilities and sharing knowledge regarding past and future implementations
- Report, handle and verify defects
- Recommending appropriate actions for test results
- Close cooperation with Developers and DevOps daily
- Help troubleshoot issues
- Create logs to document testing phases and defects
- You have at least 3+ years’ experience in similar position
- Experience in complex solutions in CRM Dynamics 365/Dataverse, Azure Functions, Azure Storage (Queues, Tables, Blobs), C#, .NET Framework, .NET 8, Python, JavaScript, OAuth/SOAP/REST, SQL Server/SSIS, MSAL, PowerShell
- You can think analytically and clearly present and justify your opinion
- You are looking for new challenges
- Can talk freely in English (or on a communicative level, but want to develop yourself in this area)
- You want to share knowledge as well as learn from others
- Project management: Scrum in development, Kanban in support
- Issue tracking tool: Jira
- Knowledge repository: Confluence
- Version control system: GIT