Project Manager - E-commerce
The Project Management team is responsible for project delivery and overall customer success.
Our Delivery team manages agile projects to deliver an e-commerce systems integration. Project Management focuses on delivering every project on time and within scope while exceeding client expectations.
Your Responsibilities
- Lead e-commerce projects using Agile / Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
- Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
- Primary point of contact for client stakeholders, executives, and internal team members.
- Maintain the tools and documentation required for Zaelab's implementation projects
- Report project performance using appropriate tools and techniques
- Successfully manage the relationship with the client and team members
- Collaborate within Project Management team to continuously improve our solutions and processes
- Strive to understand the technology systems and e-commerce industry that Zaelab supports
Your Success will be measured by
- Your ability to drive financial performance through project profitability, budget discipline, efficient team utilization
- Your ability to build strong relationships through strong communication skills
- Your ability to breakdown complex technical topics into clear concepts
- Your understanding of the technical roadmap
- Your ability to adapt to change based on feedback and project dependencies
- Your ability to create data driven status reports, using metrics to monitor project progress
Requirements
- Bachelor's degree or Master's degree are preferable
- 10+ years' experience as a Project Manager for e-commerce projects
- Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce or any other e-commerce solutions
- 2+ years' experience as a with a Consulting / Professional Services company
- Experience working with Agile / Waterfall methodologies
- Experience working with multinational teams from USA, Eastern Europe, India
- Experience leading teams using Agile Scrum practices
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Leadership skills and proven ability to own a project from start to finish
- Excellent client-facing skills
- Excellent analytical skills and experience with creating JIRA dashboards, AIO or Tableau experience preferred
- Strong familiarity with project management so ware tools, methodologies, and best practices, Jira experience preferred
- Solid organizational skills including attention to detail and multi-tasking
- Interest in the technology space and willing to stay up to date on new technologies and best practices
- Ability to work independently along a fast-paced team
- This is a remote role with occasional travel (10-15% travel)
- Impeccable professional references
Benefits
- Unlimited Vacation/PTO
- Fully remote and distributed teams
- Paid Parental Leave
- Ongoing training and education opportunities
- 0% Bureaucracy Culture - Focus is on responsibilities, not title