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Transactional Operations, Investor Servicing - Analyst / Associate

Work from home Full-time role Hiring

iCapital is seeking a highly motivated Analyst or Associate to join the Transactional Operations team, with a primary focus on investor services. This role centers on providing comprehensive operational support around ongoing account maintenance for feeder funds and light support for direct funds.

Responsibilities

  • Support high-profile fund managers and distributors by assisting their clients with account maintenance updates, white label movements, updated AML collection and updates
  • Deliver ongoing client support and liaise across internal groups and external administrators
  • Collaborate with the Technology team to optimize the user experience through enhancements to the company’s proprietary technology platform

Skills

  • Bachelor's degree in a related field
  • 0-2 years of experience in financial services, preferably within a fund administrator or client service role or the alternative investment industry
  • Excellent organizational skills and attention to detail
  • Strong interpersonal, written, and verbal communication skills
  • Able to meet deadlines and work effectively under pressure
  • Proven ability to multi-task and work both independently and as a team player
  • Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, Excel)
  • Interest or knowledge in technology

Benefits

  • Equity for all full-time employees
  • Annual performance bonus
  • Employer matched retirement plan
  • Generously subsidized healthcare with 100% employer paid dental
  • Vision
  • Telemedicine
  • Virtual mental health counseling
  • Parental leave
  • Unlimited paid time off (PTO)

Company Overview

  • iCapital is a fintech platform for alternative investments and investors. It was founded in 2013, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://icapital.com.
  • Company H1B Sponsorship

  • iCapital has a track record of offering H1B sponsorships, with 7 in 2026, 33 in 2025, 20 in 2024, 27 in 2023, 11 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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